Top CRM Startups in 2026

Manychat is a Meta Official Business Partner, backed by top investors, including Bessemer Venture Partners, and one of America's Best Startup Employers. With 110+ teammates across three global offices — New York, Barcelona, and Yerevan — Manychat helps more than one million businesses worldwide interact with billions of customers in real-time at scale. No matter the use case — generating leads, increasing engagement, providing 24/7 customer support, accepting payments, and beyond — Manychat helps businesses improve their ROI and grow faster.

Klaviyo (NYSE: KVYO) is the B2C CRM. Powered by its built-in data platform and AI, Klaviyo combines marketing automation, analytics, and customer service into one unified solution, making it easy for businesses to know their customers and grow faster. Klaviyo (CLAY-vee-oh) helps over 183,000 brands like Mattel, Glossier, Daily Harvest, and Liquid Death deliver 1:1 experiences at scale, improve efficiency, and drive revenue.

We are a technology company that builds coordinated care networks of health and human service providers. Our company was founded to help the people who risked their lives to protect us all, and we continue to meet the needs of veterans—never forgetting where we started. With us, providers across sectors can send and receive secure referrals, track every person’s total health journey, and report on tangible outcomes across a full range of services in a centralized, cohesive, and collaborative ecosystem. Also, our dedicated team builds authentic, lasting partnerships to ensure their networks have a solid foundation, launch successfully, and continue to grow and thrive. This social infrastructure helps communities transform their ability to work together and measure impact.

Gladly is a radically personal customer service platform. Unlike legacy customer service platforms that are case centric, only Gladly is designed with people at the center and uniquely enables a single lifelong customer conversation from voice to modern messaging. Gladly powers some of the most innovative consumer companies like REI, Warby Parker, and TUMI to deliver exceptional customer experiences and makes customer service a competitive advantage. Based in San Francisco, Gladly was founded in 2014 and is privately backed by industry leaders including Greylock, GGV Capital, NEA, Glynn Capital, FutureFund, and JetBlue Ventures.

Nextiva is a Connected Communications company that helps businesses grow faster. It lets people work smarter using its business VoIP phone service, video conferencing, and text messaging software. More than 100,000 companies rely on Nextiva for customer and team communication. U.S. News ranked it the best business phone system in 2020, 2021, 2022, and 2023. Nextiva’s business phone software regularly tops reviewer’s lists for superior uptime and ease of use. Nextiva uniquely manages all customer communications and engagement in one place to provide a truly unified view of the customer. It enhances the customer experience with sales and service tools, analytics, AI, and automation. Nextiva has pioneered Connected Communications from the ground up to provide actionable customer insights in real time across all channels, with communications at its core. With $200M in backing from Goldman Sachs Asset Management, we’re taking that vision to every customer, everywhere. Connected Communications leverages past and present conversations to provide a seamless employee and customer experience. It addresses the dilemma created by fragmented business tools by giving a complete picture of the customer in real time with actionable information for every user.

Outreach, the sales engagement platform, delivers performance and insights that result in higher velocity and more efficient selling. By automating and prioritizing all customer touch points throughout the sales process, Outreach triples the productivity of sales teams, and empowers them to drive more pipeline, book more meetings and exceed revenue goals. Outreach places actionable data intelligence at the fingertips of sales reps through a single, integrated view of all prospect-related information. Thousands of customers, including Cloudera, Glassdoor, Pandora, and Zillow, rely on Outreach to transform the sales process, drive collaboration between sales and marketing, and deliver higher revenue per sales rep. Outreach is a privately held company based in Seattle, Washington. To learn more, please visit outreach.io/demo.

Salesforce is the Customer Success Platform. Our social and mobile cloud technologies—including our flagship sales and CRM applications—help companies connect with customers, partners, and employees in entirely new ways. Privacy Statement: salesforce.com/company/privacy For those who venture in search of content that thrills, inspires, and informs: interactive.salesforce.com/discover-content-collection

From strategy to execution, we bring deep expertise in top lifecycle marketing platforms, including Customer.io, Iterable, Braze, Klaviyo, Simon Data, Bloomreach, and more. Whether optimizing automation or scaling customer journeys, we make it seamless.

Voicera is building the data layer for trust analytics, empowering People to score sincerity in human communication objectively at scale. Why now? Trust is the new currency. • Problem: All video meetings are recorded and processed by LLMs. How people communicate is lost in transcription, causing misinterpretation, and bad decisions. • Solution : Sincerity™ by Voicera analyzes people's behavior to assess how truthful they are from non-verbal cues with 80% accuracy. • Use Cases: Sales (customer insights, revenue forecasts), Training, HR (recruitment), Internal Fraud Investigations… • Outcomes: Voicera empowers customers to make more informed, ethical decisions in situations where trust is critical.

LawnGuru provides on-demand Lawn Care and Snow Removal services, ordered through mobile and web based applications. With the click of a button, LawnGuru instantly connects consumers with the best local outdoor service providers to take care of their lawn and snow removal needs within hours of each request. Consumers are delighted by the platforms simplicity, convenience and price. Service providers are amazed with the increased revenue, speed of payment and ease of acquiring new nearby business.