Top CRM Startups in 2026

The Lucid team has expanded from one ambitious college student to a team of 50+ employees. With teams dedicated to front- and back-end engineering, customer service, sales & marketing, and quality assurance, Lucid Software is a fast-growing and profitable business. We have two flagship products: Lucidchart and Lucidpress. Lucidchart has become one of the most popular diagramming apps on the web and the foremost alternative to Microsoft Visio. Lucidpress utilizes the drag-and-drop functionality of Lucidchart to create stunning print and digital content. Our goal at Lucid Software is to create cutting-edge web applications that transcend the experience of working on a desktop program. We’re constantly proving that a web app doesn’t have to be a substandard solution. With a combination of fantastic products and stellar people, we’re moving forward at the speed of Lucid

Klaviyo (NYSE: KVYO) is the B2C CRM. Powered by its built-in data platform and AI, Klaviyo combines marketing automation, analytics, and customer service into one unified solution, making it easy for businesses to know their customers and grow faster. Klaviyo (CLAY-vee-oh) helps over 183,000 brands like Mattel, Glossier, Daily Harvest, and Liquid Death deliver 1:1 experiences at scale, improve efficiency, and drive revenue.

We are a technology company that builds coordinated care networks of health and human service providers. Our company was founded to help the people who risked their lives to protect us all, and we continue to meet the needs of veterans—never forgetting where we started. With us, providers across sectors can send and receive secure referrals, track every person’s total health journey, and report on tangible outcomes across a full range of services in a centralized, cohesive, and collaborative ecosystem. Also, our dedicated team builds authentic, lasting partnerships to ensure their networks have a solid foundation, launch successfully, and continue to grow and thrive. This social infrastructure helps communities transform their ability to work together and measure impact.

Nextiva is a Connected Communications company that helps businesses grow faster. It lets people work smarter using its business VoIP phone service, video conferencing, and text messaging software. More than 100,000 companies rely on Nextiva for customer and team communication. U.S. News ranked it the best business phone system in 2020, 2021, 2022, and 2023. Nextiva’s business phone software regularly tops reviewer’s lists for superior uptime and ease of use. Nextiva uniquely manages all customer communications and engagement in one place to provide a truly unified view of the customer. It enhances the customer experience with sales and service tools, analytics, AI, and automation. Nextiva has pioneered Connected Communications from the ground up to provide actionable customer insights in real time across all channels, with communications at its core. With $200M in backing from Goldman Sachs Asset Management, we’re taking that vision to every customer, everywhere. Connected Communications leverages past and present conversations to provide a seamless employee and customer experience. It addresses the dilemma created by fragmented business tools by giving a complete picture of the customer in real time with actionable information for every user.

Manychat is a Meta Official Business Partner, backed by top investors, including Bessemer Venture Partners, and one of America's Best Startup Employers. With 110+ teammates across three global offices — New York, Barcelona, and Yerevan — Manychat helps more than one million businesses worldwide interact with billions of customers in real-time at scale. No matter the use case — generating leads, increasing engagement, providing 24/7 customer support, accepting payments, and beyond — Manychat helps businesses improve their ROI and grow faster.

Outreach, the sales engagement platform, delivers performance and insights that result in higher velocity and more efficient selling. By automating and prioritizing all customer touch points throughout the sales process, Outreach triples the productivity of sales teams, and empowers them to drive more pipeline, book more meetings and exceed revenue goals. Outreach places actionable data intelligence at the fingertips of sales reps through a single, integrated view of all prospect-related information. Thousands of customers, including Cloudera, Glassdoor, Pandora, and Zillow, rely on Outreach to transform the sales process, drive collaboration between sales and marketing, and deliver higher revenue per sales rep. Outreach is a privately held company based in Seattle, Washington. To learn more, please visit outreach.io/demo.

Salesforce is the Customer Success Platform. Our social and mobile cloud technologies—including our flagship sales and CRM applications—help companies connect with customers, partners, and employees in entirely new ways. Privacy Statement: salesforce.com/company/privacy For those who venture in search of content that thrills, inspires, and informs: interactive.salesforce.com/discover-content-collection

From strategy to execution, we bring deep expertise in top lifecycle marketing platforms, including Customer.io, Iterable, Braze, Klaviyo, Simon Data, Bloomreach, and more. Whether optimizing automation or scaling customer journeys, we make it seamless.

Voicera is building the data layer for trust analytics, empowering People to score sincerity in human communication objectively at scale. Why now? Trust is the new currency. • Problem: All video meetings are recorded and processed by LLMs. How people communicate is lost in transcription, causing misinterpretation, and bad decisions. • Solution : Sincerity™ by Voicera analyzes people's behavior to assess how truthful they are from non-verbal cues with 80% accuracy. • Use Cases: Sales (customer insights, revenue forecasts), Training, HR (recruitment), Internal Fraud Investigations… • Outcomes: Voicera empowers customers to make more informed, ethical decisions in situations where trust is critical.

Loyalist is building an AI-powered revenue engine for restaurants and hospitality operators. We partner with ~1,000+ restaurants ranging from groups like Major Food Group, neighborhood spots like Jeju Noodle Bar, and fine dining spots like Le Bernardin. We’re backed by leading investors such as Lerer Hippeau, Bling Capital, Floodgate. Now, we are looking to expand our sales team and continue turbo-charging our growth. This is an NYC-based role!