Radically Personal Customer Service51-200 Employees

B2B
Scale Stage
Rapidly increasing operations
Top Investors
This company has received a significant amount of investment from top investors
5.0
Highly rated
Gladly is highly rated on Glassdoor, with 5.0 out of 5 stars
5.0
Work / Life Balance
Employees rate Gladly 5.0/5 on Glassdoor for work / life balance
5.0
Strong Leadership
Employees rate Gladly 5.0/5 on Glassdoor for faith in leadership

Website
: Locations
San Fransisco Remote: Company size
51-200 people: Total raised
$168M: Company type
StartupSaaSEnterprise Software Company: Markets
Enterprise Software Information Technology CRM Customer Service SoftwareTech Field SupportComputers Customer Experience

Jobs at Gladly

Gladly is hiring in San Francisco. Help us build a powerful platform from the ground up, that will empower companies to truly serve their customers better and facilitate effective conversations across any channel from text to tweet.

Engineering

Senior Engineering Manager - Core Services

NewPosted 1 month ago

Senior Engineering Manager - Core Services

Lead your team by coordinating with product managers, tech leads, and individual contributors.
Set the roadmap, vision and strategy for the team.

Remote

$156k – $215k

Sales

Enterprise Customer Success Manager

NewPosted 4 months ago

Enterprise Customer Success Manager

Own the success of Gladly customers in achieving the value of relationship-based customer service using the Gladly platform.
Build lasting relationships through consistent engagement with customer executives and managers to instill understanding of product vision, value proposition and features. Proactively engage clients to drive product adoption and optimal product experiences.

United States

$124k – $198k

Product

Senior Product Manager - Hero

NewPosted 9 months ago

Senior Product Manager - Hero

Create a vision and strategy for your product area that furthers the company goals and vision
Deeply understand the market and customer needs to identify compelling problems worth solving and the viability of solutions, in partnership with design, marketing, and engineering

Remote

$150k – $180k

Engineering

Senior DevOps Engineer

NewPosted 11 months ago

Senior DevOps Engineer

Build a platform for enabling engineers to deploy services with zero downtime, complete with monitoring, SLAs and alerting
Build and maintain a cloud infrastructure that is highly available across multiple regions

Remote

$158k – $186k