- B2B
- Scale StageRapidly increasing operations
- Top InvestorsThis company has received a significant amount of investment from top investors
- 5.0Highly ratedGladly is highly rated on Glassdoor, with 5.0 out of 5 stars
- 5.0Work / Life BalanceEmployees rate Gladly 5.0/5 on Glassdoor for work / life balance
- 5.0Strong LeadershipEmployees rate Gladly 5.0/5 on Glassdoor for faith in leadership
- Website
- Locations
- Company size
- 51-200 people
- Total raised
- $168M
- Company type
- StartupSaaSEnterprise Software Company
- Markets
Gladly careers
Gladly is a radically personal customer service platform. Unlike legacy customer service platforms that are case centric, only Gladly is designed with people at the center and uniquely enables a single lifelong customer conversation from voice to modern messaging. Gladly powers some of the most innovative consumer companies like REI, Warby Parker, and TUMI to deliver exceptional customer experiences and makes customer service a competitive advantage. Based in San Francisco, Gladly was founded in 2014 and is privately backed by industry leaders including Greylock, GGV Capital, NEA, Glynn Capital, FutureFund, and JetBlue Ventures.
Senior Engineering Manager - Core Services
Remote
$156k – $215k1 month ago
Enterprise Customer Success Manager
United States
$124k – $198k4 months ago
Senior Product Manager - Hero
Remote
$150k – $180kSenior DevOps Engineer
Remote
$158k – $186kChris Middlemass
Multi-functional Recruiting leader for SaaS/Enterprise start-ups with 15 years of industry experience and 3 years in a direct leadership role.
Founding team at five B2B software startups. Several successful exits. Advisor to Point Nine Capital, several Saas companies, and 2 x EIR at Benchmark Capital.
Total raised
$168M
Funded over
5 rounds
Latest round