Top Customer Service Startups in 2024

We're innovating a $600 billion industry by helping the 2.5 million home service businesses automate and grow their operations. Our platform offers a suite of features designed to automate customer interactions, streamline service bookings, and manage inquiries with precision. These tools include customizable templates that ensure accurate responses every time and sophisticated automation flows that allow for both automated and manual intervention. As the appliance repair industry evolves, Revin is dedicated to providing a single, efficient platform where companies can manage automation, track essential metrics, and maintain a personal touch when necessary. Our goal is to be the go-to solution for repair businesses looking to optimize their operations and deliver exceptional service in an increasingly digital world.

Meet Upscope. In one click, guide your customers through unfamiliar interfaces by seeing their screen and moving their mouse as if you were standing next to them. Loved by a growing number of customer support and success teams worldwide, Upscope has helped with onboarding, support and sales.

Imbee provides a SaaS platform which enables customer engagement on instant messengers. Leads generation, sales boost and custom services excellence are made possible with our product. Imbee is a fast growing early-stage startup company based in Hong Kong. We recently raised a seed round funding and we are expanding to Singapore, Malaysia and Taiwan. Our clients range from large corporations like insurance companies, telecom companies, finance institutions to SME in different fields. E.g. Medial, E-commerce, Education, Logistic, Retail etc. Companies which would like to use instant messengers to engage their customers are our potential clients.

There are 100 million merchants worldwide, already using WhatsApp for their businesses. In fact, 175 million people message a business on WhatsApp every day. Even Amazon can't beat that! There is a dire need for tools that allow businesses to use WhatsApp effectively as a channel to sell, support, and market to customers online. WhatsApp is the internet of the #nextbillion and BotSpace wants to help businesses succeed by making it easier to sell on WhatsApp.

Juji specializes in developing empathetic + responsible conversational AI technology to accelerate the automation of human interactions and to scale business operations and drive growth. Juji achieves this with three differentiators: (1) Juji's proprietary Active Listening conversation engine that enables Juji chatbots to deliver peerless SuperAgent performance in the automation of diverse business tasks. (2) Juji's proprietary Personal Insights inference engine that enables Juji chatbots to dynamically infer user individual differences from live conversations to deliver a real-time hyper-personalized, empathetic experience that no others offer. (3) Juji's first-of-a-kind no-code AI chatbot design suite (Juji Studio) enabling non-IT professionals to build and manage custom, enterprise-grade conversational chatbots 20-50X faster. Additional Info 1. How to choose an AI chatbot builder docs.juji.io/why-ai-chatbots#which-ai-chatbot-platform-to-use 2. AI chatbot design tips docs.juji.io/chatbot-design-tips 3. Juji Chatbot building video tutorials docs.juji.io/tutorial 4. Sign up to build your own AI chatbot juji.io/signup

We are building applications for internal employees and our external customers that simplify and improve the Customer Experience so that issues can be resolved in less time and more information about local health networks and available plans can be accessed quicker.

We fundamentally believe that today’s product needs to be designed with minimal support in mind. We are seed stage startup bringing product context to support reps to eliminate escalations and drive efficiency. The Co-founders are technology leaders with decades of experience solving the most pressing problems facing enterprises. We lead with curiosity: open to ask & learn with clear communication and respect for each other, Learn by making: we iterate fast to deliver tangible solution with humility and Listen to the Loop: map our path to success and measure it with autonomy and empathy.

Zithara CBP is a customer behaviour platform that helps retailers gain a deeper understanding of user behaviour so that your offerings can be customised as per user expectations. With Zithara CBP- we have gone ahead of a traditional CRM and created a two way sales enablement process where customer centric data helps in sustained communication ultimately creating more sales and profits. Zithara CBP is build on the mantra of Sell...Scale...Prevail and we are creating an unforseen solution for impactful engagement and increasing sales with a detailed understanding of customer behaviour and purchase journey. We help you sell your products and services to the right customer at the right time. At Zithara we are aware that customer's today put a premium on customer-satisfaction and this is what we help retailers excell at.

CallPage is widget which helps you to get 75% more leads from your website through a real-time callback to your potential customers in 28 seconds. We help entrepreneurs to receive more calls from potential customers and to give website visitors a fast and convenient way to communicate with the company. Our tool is created for any business which sells on the website.