Top Customer Service Startups in 2024

Current methodology for customer communication and customer service is broken, redundant, and time and cost-inefficient - and Kommunicate aims to correct it. Kommunicate is a human + bot hybrid customer communication platform for proactive, real-time, and personalized support. Kommunicate aims to empower your business to build long-lasting customer relationships that drive growth. With Kommunicate, you can manage customer conversations, create and integrate chatbots, live chat, support agents, team conversations, customer delight aspects all at the same place. Kommunicate comes with a bunch of features that ensure a delightful experience for your customers and convert website visitors into active users.

Voyagu is a rapidly growing travel startup for U.S. premium clients to book and manage international trips. Our mission is to make the client experience far better than anyone in the industry. Our product combines travel expertise, predictive technology, and human attention to provide savings and reliable support. Founded in 2016 in San Francisco, we initially started under a different name. We successfully overcame the COVID-19 pandemic and used the travel shutdown to do our homework and make product and service upgrades. It helped us to bring back our growth at x2. Since 2021 we have started to operate as Voyagu. Our office locations in the U.S., East and West Coast, Europe, and Eastern Europe give us an international presence and proximity to our partners and investors.

EdgeTier have developed Arthur, an agent-assistant system that dramatically improves the performance of customer service teams. Arthur sits beside customer service agents, reading incoming customer service queries in order to provide real time and completely customised suggestions of responses. Arthur extracts information needed by agents depending on the query topics, and automates all wrap up processes post query completion. Arthur works for both email and chat-based customer queries, and results in up to an 80% reduction in average handling time (AHT) for some queries, with an expected 45% drop in AHT across the board in contact centres. Arthur’s suggested responses always follow best practice, do not contain spelling mistakes, and are always branded correctly and use the language spoken by the customer. Arthur results in happier customers due to faster and more accurate responses, and happier agents due to the reduction in laborious and repetitive tasks.

Build onboarding guides, product tours and more. No coding needed. Improve conversion rates, retention and user satisfaction.

Above-ground swimming pool subscriptions.

Content Beta is half product-marketing agency, half media production-company You no longer need to worry about making sure your content catches up with your product. Things like conceptualizing videos, writing scripts, creating storyboards, screen recording your videos, even refreshing your outdated videos. We take care of the entire process of creating studio-quality media content get them refurbished when you want The best part – We only work with SaaS/Software products and Internet platforms. Our processes are fine-tuned to make sure to deliver content fast, and affordable.

CalHR is responsible for issues related to employee salaries and benefits, job classifications, civil rights, training, exams, recruitment and retention.

Agent IQ makes banking personal again by transforming the digital banking experience through 1:1 customer interactions supplemented by state-of-the-art Conversational AI for banks, credit unions and other financial organizations.

Visit our website at: getduckbill.com

The Dandelion platform has multiple audiences: customers, installers, and business users (internal and external). Some examples of functionality include: commissioning and performance verification at the job site, ongoing performance monitoring and control, customer facing applications, and long term operation and maintenance.