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TheLoops is an all-in-one intelligent platform providing actionable insights for CX teams 11-50 Employees
  • B2B
  • Early Stage
    Startup in initial stages
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11-50 people
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Customer ServiceCustomer Support Tools

Jobs at theloops

Backed by world class VCs and led by founders with decades of product and technology experience, TheLoops is on a mission to redefine support operations by bridging the gap between support and engineering teams. TheLoops embraces a hardworking, passionate, and inquisitive culture where asking questions and learning fosters growth to build great things. Open communication, empathy and mutual respect are key to our team and the customers we serve. We work tirelessly to provide a top-notch solution while iterating to keep our product relevant and best-in-class.
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    Engineering

    Data Platform Engineer

    NewPosted 2 years ago

    Data Platform Engineer

    • Design, build and maintain data processing pipelines using event driven architecture
    • Define API's and Micro Services used by other teams and integrators
    Engineering

    Data Architect

    NewPosted 2 years ago

    Data Architect

    • Collaborate with other architects and the CTO to define a data strategy for the loops platform
    • Design and develop API centric micro services to access data
    Engineering

    Senior Front-End Engineer

    NewPosted 2 years ago

    Senior Front-End Engineer

    • At least 3 years of front-end development experience building enterprise grade applications, preferably using React/Angular
    • Experience with integrating with APIs (i.e., RESTful and GraphQL) and working with backend team on a full-stack solution
    Sales

    Customer Success Engineer

    NewPosted 2 years ago

    Customer Success Engineer

    • Manage onboarding and support for the initial engagement of new and existing customers of TheLoops.

    • Drive resolution of complex production issues, including: escalation, system testing, strategy sessions and distribution of knowledge throughout the company.