Top Customer Experience Startups in 2024

We help enterprises converse with users, in their language, across all digital channels and IVR. This is achieved by providing Multilingual Call Center AI Agents and Conversation Analytics to enterprises based on our AI platform that can support 24 languages. Saarthi was recognized as one of the Top 20 Conversational AI Vendors globally, and also incubated by NVIDIA AI. Our platform, composed of many core patents, creates AI Agents in 24 languages and provides Conversation Analytics, from speech and text data lying unharnessed in contact centers. Saarthi's AI framework enables semantically rich and coherent dialogues, built on top of a lossless language understanding engine for low resource languages. This sector is ripe for disruption, with apparent problems of continuity, expenses and quality of contact centers. 19% Contact Centers have human bilingual support while 52% think that the Non-English queries will rise over the next 3 years. Saarthi.ai has broken many new grounds in Conversational AI over the past 3 years, to build the responsive and aware 'interaction layer' of the future, for every service imaginable. And, we believe our story will be interesting to you. Please feel free to drop us a note at [email protected] / [email protected], and we'll be thrilled to have a conversation.

We weave products around frequent micro phenomenons happening around the world. After a few deployments Hyperstate turns them into framework for others to use.

Guest Experience Management and Upsell platform for hospitality, providing a 360º engagement and analytics for guest processes using NLP and automation. Helps hotels increase upsell revenue, boost guest satisfaction and build guest loyalty.

The world is getting increasingly connected. Use cases that are going digital is exploding as more devices get connected and network technology evolves to provide ever greater bandwidth As the business and technology complexity of providing the necessary connectivity infrastructure rises, it becomes even harder to “guarantee” a certain quality of experience to customers At Mozark, we are passionate about ensuring the right QoE is delivered to customers. Our products 5GMark (Network QoE), Aquamark (App QoE) and IndoorMark (Indoor QoE) are designed for this very purpose We work with application publishers, telecom service providers, building owners / neutral hosts (e.g. enterprises, real estate), and VNOs (virtual network operators) to enhance the QoE delivered to customers

Meet Upscope. In one click, guide your customers through unfamiliar interfaces by seeing their screen and moving their mouse as if you were standing next to them. Loved by a growing number of customer support and success teams worldwide, Upscope has helped with onboarding, support and sales.

Motiv Power Systems is the medium-duty commercial electric vehicle (EV) leader that Frees Fleets From Fossil Fuels. Founded in 2009, the Bay Area-based, commercial EV company draws on 15 years of experience to create accessible, cost-effective, and innovative electric trucks and buses for organizations that are the backbone of the economy. Motiv has more than 150 all-electric trucks and buses on the road with businesses of all sizes, across a broad spectrum of industries, including linen, parcel, food, hospitality, airports, higher education, pupil transportation, and more. Motiv vehicles operate at over 98 percent uptime, and have logged more than four million miles, while also offering fleets up to 85 percent operation and maintenance cost savings. Motiv’s proven EV technology provides operators with a healthier, smoother, and more profitable driving experience.

In this age of high consumer expectations we aspire to empower businesses to engage with customers over any channel and be able to provide rich and meaningful interactions without spending hours configuring, coding, and tuning their customer experience product and spending a fortune managing inefficient software. We obsess over solving use-cases in minute details and optimizing our platform to deliver upon the use-cases with minimal user intervention. We believe that when a customer experience product inherently does the right thing consumers love the brand and businesses benefit from their continued patronage.

We're trusted by 250,000+ sales professionals & businesses across more than 100 countries around the world, who have received and engaged with over 100 million leads through Privyr. Our customers come from hundreds of professions including real estate, insurance, automobiles, trainers & coaches, doctors, lawyers, farmers, and even magicians. We’ve just raised Series A funding from leading global investors and are looking to rapidly hire and grow the company from 10 to over 40 team members within a year.

Insyncai's 'Chat AI', 'Email AI' and 'Agent AI' are the most advance GenAI solutions which help drive human live conversations across Pre-Sales and Post-Sale-Support use cases in a unique way.