
Gradient Labs
Conversational AI platform transforming customer operations in financial service11-50 EmployeesActively Hiring
- Top 10% of respondersGradient Labs is in the top 10% of companies in terms of response time to applications
- Responds within two weeksBased on past data, Gradient Labs usually responds to incoming applications within two weeks
Jobs at Gradient Labs
At Gradient Labs, we’re on a mission to make exceptional customer service the norm. Founded in 2023, we’ve quickly gone from an idea to a growing team with customers you know (and probably love). Our AI agent helps businesses handle even the trickiest, high-stakes customer support queries safely and effectively, all while giving them the visibility and control they need to trust the outcomes. We’re a small but mighty team of builders from leading companies like Monzo, Pleo, and Google. We work in a hybrid model from our London office, a short walk from Liverpool Street Station, where we collaborate and connect 2-3 days a week. If you’re excited to tackle some of the hardest problems in AI and help shape the future of customer operations, we’d love to hear from you.