Sales Engineer

Who are we?
Trip Ninja is a global travel technology company specializing in complex travel. We develop technologies that increase profit margins for travel companies while providing travellers with savings. We believe that the ability to travel is a beautiful thing and are on a mission to make travel smarter and more accessible.

Who is the right candidate to join our team?**
We are looking for someone who is curious, committed, and has a passion for bettering the travel-tech industry. Ideally, the perfect candidate would be familiar with working at a start-up, and is comfortable with a mix of responsibilities and duties. If you enjoy a fast-paced, dynamic environment, we are the team for you!

Are you excited by this opportunity but concerned you don’t meet all the requirements? Don’t worry. Trip Ninja Inc believes in equal opportunities for all. We believe great ideas and talent can come from anyone. We work hard to include diversity and inclusion in every aspect of our workplace, including the hiring process. If you are excited, we encourage you to apply!

As our Sales Engineer you can expect to:
-Be a strategic member of our Commercial team, contributing to the overall company
marketing strategy and executing to exceed targets
-Create immediate impact for the organization and “see” the results of your hard work
-Feel empowered to make changes collaboratively and quickly
Job Responsibilities:
-Provide technical expertise to internal sales teams and external customers
-Engage with customers and prospects to understand their technical requirements and
provide solutions as needed
-Collaborate with the Sales Director and Product team to develop technical sales tools that
drive our pipeline forward
-Assist the sales team in customer acquisition
-Collaborates with commercial team to provide customers with compelling technical solutions
and product education at all stages of the pipeline (pre-and post-sale)
-Ability to eliminate sales obstacles using creative and adaptive approaches
-Attend and actively contribute to internal sales meetings
-Stay knowledgeable in your field's updates by continuing to read and study new data
-This is a cross functional role liaising with the Commercial and Product teams, and requires
both technical and business acumen. As the business grows, there will be opportunity to
scale this position into a supervisory role.

Required Qualifications & Experience:
-BSc. in Computer science or computer engineering required
-3+ years of comprehensive experience as a B2B SAAS engineer
-Proven proficiency in API tools (XML and RESTful)
-Excellent understanding of the sales cycle and solution selling processes
-Negotiation and social problem-solving skills
-Proven ability to improve efficiency, whether with enablement tools, automation, or analytics
-Ability to travel to sales conferences globally (~10% travel)
-Fluency in English is a must; fluency in other languages a plus

Desired Qualifications & Experience:
-Experience using Hubspot is an asset
-Familiarity with travel technology is preferred
-Experience working in a start-up environment is preferred
$80,000 - $90,000 a year
What we offer:

• Competitive compensation and benefits package
• 100% remote work
• RRSP matching
• 4 weeks vacation: taking vacation and personal time is a priority
• Work-from-home: at our core we are remote-first company; we also offer our team members the ability to work abroad for up to 2 months per year
• Flexible work schedule: we are happy to work with our team to accommodate schedules that work for everyone
• Parental leave: we offer leave for all parents and are happy to accommodate the needs of anyone on our team who has children
• Engaging work: we solve the hard problems of the travel industry and provide endless opportunities to innovate
• Diversity, Equity, and Inclusion: we strive for a balanced team that values different viewpoints and life experiences and strive to maintain an equitable hiring process
• 10% time to allow for self-led learning and exploration of new skills

Location
Trip Ninja is based in Halifax, Canada and is 100% remote in most areas. We hire people who are based in or around the following cities: Halifax, Nova Scotia; Toronto, Ontario; Ottawa, Ontario; Calgary, Alberta; and Richmond, British Colombia.

We do our best to contact within a week of receiving your application, but due to it being a busy season, please bear with us if it takes longer than that.

If this sounds like you, let's talk!