Sales Development Representative

Hi there! We’re looking for a motivated and results-driven Sales Development Representative (SDR) to join our dynamic team. In this role, you will be the first point of contact for potential customers, playing a crucial role in generating interest in Mosaic's innovative 3D printing solutions. Your primary goal will be to qualify leads and set up meetings for the sales team, contributing significantly to our growth and success. This is a hybrid role for individuals within the Greater Toronto Area.

Base for this role is $55-70K, with on-target earnings (OTE) in the $80-100K/year range.

--- The Company & Product ---
Mosaic is a venture-backed 3D printing technology company. Our goal is to bring 3D printing to the factory floor by reducing the Total Cost per Print hour, and introducing the first scalable solution for polymer-based 3D printing.

We are building the tools to make manufacturing more sustainable and resilient. With flexible and automated additive manufacturing platforms, we empower industries to create high-quality products on-demand where and when they are needed, reducing reliance on traditional, resource-intensive methods. Founded in 2014, Mosaic has scaled-up their patented multi-material 3D printing technology into a full ecosystem of additive manufacturing solutions that are enabling the world’s top companies to re-envision and modernize their polymer supply chains.

Watch our latest deep-dive into Array to learn more about Mosaic’s flagship product: https://www.youtube.com/watch?v=zNtfUzIjsHA

--- The Role ---
As a Sales Development Representative at Mosaic, you will be instrumental in expanding our customer base and identifying new sales opportunities. You will focus on outbound outreach and inbound lead qualification, ensuring that potential clients receive timely and relevant information about our cutting-edge products.

In this role, you will:

• Conduct outbound prospecting to generate new leads through cold calls, emails, and social media outreach.
• Qualify inbound leads by understanding their needs and determining if they align with Mosaic's offerings.
• Schedule product demonstrations and meetings for the sales team with qualified leads.
• Maintain accurate records of all interactions in our CRM system, ensuring all lead information is up-to-date and organized.
• Collaborate with the sales and marketing teams to develop and refine outreach strategies and messaging.
• Participate in team training sessions to continually improve your product knowledge and sales techniques.
• Track and report on key performance metrics, such as call volume, conversion rates, and lead quality.

--- Top candidates for this role probably… ---

• Have 1-3 years of experience in sales, customer service, or a similar role, preferably in a technical or B2B environment.
• Possess a strong desire to develop a career in sales and an eagerness to learn about the additive manufacturing industry.
• Are highly motivated and goal-oriented, with a proven track record of meeting or exceeding performance targets.
• Have excellent communication skills, both written and verbal, with the ability to engage prospects effectively.
• Are skilled at using CRM software and other sales tools to manage leads and track interactions.
• Have strong organizational skills and the ability to multitask effectively in a fast-paced environment.
• Are comfortable working independently and collaboratively within a team.
• Demonstrate a proactive approach to problem-solving and customer engagement.

--- You’ll probably think about... ---

• How to tailor your outreach strategies to resonate with different industries and customer - needs.
• Ways to effectively convey the value proposition of Mosaic’s products during initial conversations.
• Techniques to manage your pipeline efficiently and prioritize high-potential leads.

--- After 12 months on the job, you can expect to have: ---

• Developed a deep understanding of Mosaic's product offerings and the 3D printing industry.
• Built a robust pipeline of qualified leads and established relationships with potential customers.
• Enhanced your sales skills through training and hands-on experience, preparing you for advancement within the sales team.
• Contributed significantly to the overall success and growth of Mosaic by helping to increase the number of opportunities for the sales team.

--- Here’s what our customers say about us: ---

• “THIS is great customer support. Found the problem and solved it in under 2 hours!” (https://twitter.com/flowalistik/status/898262414881247232)
• “Pretty much the nicest, genuine company/people I've ever done business with.” (https://facebook.com/groups/130130450956865/permalink/132506230719287/)
• “I’ve never had service like [Mosaic’s]” (https://i.gyazo.com/d3a5916e108b5307fa47e16a700595e6.png)

• More at http://mm3d.co/testimonials and http://mm3d.co/amazon

• Questions? Drop us a line! [email protected] (Ainishah Hemraj)

Mosaic Manufacturing is committed to fostering a diverse and inclusive workplace that reflects the communities we work with. We continuously strive to create a workplace where everyone feels valued and respected. We are an equal opportunity employer and do not discriminate against any employee or applicant based on race, colour, religion, gender, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other legally protected grounds in Ontario.

Mosaic Manufacturing is dedicated to fair and equitable hiring practices. If you require accommodations during any step of the application or interview process, please email us at [email protected].