Jobs at Ninja Van - Page 2

• Minimum SMA/SMK
• Berpengalaman dibidang Expedisi lebih diutamakan

• Ensure quality of customer experience:
• Analyze Metrics performance for key accounts and build the case for Business process Improvement;

• Lead in processing of monthly payroll (including overtime, claims and allowances) for all employees based in Singapore, ensuring that relevant data is submitted to the respective banks and track approvals of approving authorities
• Ensure accuracy and timeliness of monthly CPF submission and tax clearance, where applicable

• Develop HR operations team's capabilities in growing with business expansion and support the implementation of a company’s culture and core values
• Partner and support the functional heads to manage, in a proactive and consultative approach, a full spectrum of HR functions which includes Talent Acquisition and appointment matters, performance appraisal and management, as well as talent management and development

• Assist in the management of daily fleet operations and monitoring driver
• Improve operational processes that directly translate into higher delivery performance metrics

• Assist in the management of daily fleet operations and monitoring driver
• Improve operational processes that directly translate into higher delivery performance metrics

• Visiting, servicing and conduct sales at assigned area/outlets that was routed by the Sales Supervisor
• Penetrate new area/state that acknowledge & agreed by the Sales Supervisor

• Provide technical support in regards to daily operational activities for Trade Marketing programs
• Work closely with cross-functional teams to plan, develop and implement trade marketing initiatives, rewards and loyalty programs; champion loyalty experience customer journey and to optimize engagement by identifying the shipper segments and deeply understand their needs through design thinking, testing, data analytics and business intelligence and utilise insights to penetrate, engage and grow the segments

Key Accountabilities:1.Be proactively and be dedicated in creative thinking, support dept head on planning and organizing culture and employee engagement-related initiatives, including but not limited to: -Employee monthly get-together-Corporate annual team building and offsite event-Employee com...

• Accountable to ensure all inquiries for problematic delivery issues are well addressed on
• daily basis and close in timely mannered in all mediums

• Create, strategize, plan, and execute all brand campaigns, strategies, and activities that will increase brand awareness and other brand related campaigns – whether nationwide or targeted.- Work in collaboration with the brand marketing manager, head of marketing, and respective team to develop 360-degree marketing campaigns that involves; campaigns marketing, brand marketing, and other BUs in line with business objectives across different channels.- Create, update and enforce brand guidelines so all creative work is cohesive and aligned.- Create content strategy on all touchpoints.- Study and analyze market trends, demographics, competitor products, and other relevant information to design or adjust brand strategies – including the creation and updating of regular brand status report.- Create decks and other visual materials that illustrate various campaigns.- Evaluate current trends in marketing to incorporate into your work- Perform and review analysis on the health of our brands, including the success of our brand marketing campaigns- Collaborate with other teams such as marketing campaigns, sales, and other units across all regions- Coordination and management of marketing resources including creative advertising and media agencies Minimal Qualifications:At least 2 to 4 years of experience in marketing or relevant fields - brand marketing.Experience in all aspects of developing and managing brand marketing strategiesWith proven experience in customer and market researchExcellent attention to detail, project management skills, and Creative thinker A data-driven approach to marketing, with experience analyzing and reviewing resultsExcellent verbal and written communication skillsWith a relevant product and industry knowledgeExcellent verbal and written communication and a creative thinker. Proficient in Microsoft Office suite and a good comfort level using enterprise software

• Billings
• Assume the responsibility of receiving and sorting incoming payments with attention to credibility

• Acquisition and Onboarding
• Identify and evaluate potential ASN and RPN within the assigned region.

• Focal contact for day-to-day operations and manage change requests raised by assigned accounts.
• Main customer support for existing operational and system enquiries.

• Provide administrative support, greet and direct visitors and answer and respond to calls and emails.
• Conduct clerical duties, including filing, and preparing documents.

• Drive Sales Operations best practices and initiatives.
• Lead continuous improvement initiatives to improve sales operations and ensure alignment across the business.

• Thực hiện kế hoạch doanh thu: tìm kiếm khách hang tiềm năng, chăm sóc khách hàng.
• Tạo ra những chiến lược tiếp cận khách hàng mới nhằm đáp ứng mục tiêu KPI để phát triển nhóm khách hàng mới.

• Diploma Degree
• Fresh graduate Welcome

• Assist in planning the driver route
• Assist Station Head in Stations’s daily routine task

• Responsible for shipper inquiries over multiple platforms (Salesforce, WhatsApp, Dingtalk, XSpace, Shopee CS)
• Expected to handle multiple complex issues