Admin, Customer Service

Ninja Van is a tech-enabled logistics company on a mission to provide hassle-free delivery services for businesses of all sizes across Southeast Asia. Launched in 2014, we started operations in Singapore and have become the region's largest and fastest growing last-mile logistics company, partnering with over 35,000 merchants and delivering more than 1,000 parcels every minute across six countries.

At our core, we are a technology company that is disrupting a massive industry with cutting-edge software and operational concepts. Powered by algorithm-based optimisation, dynamic routing, end-to-end tracking and a data-driven approach, we provide best-of-class delivery services that delight both the shippers and end customers. But we are just getting started! We have much room for improvement and many ideas that will further shape the industry.

Resposibilities

• Provide administrative support, greet and direct visitors and answer and respond to calls and emails.
• Conduct clerical duties, including filing, and preparing documents.
• Perform accounting tasks, including invoicing and budget tracking.
• Provide administrative support for operations team.
• Write and distribute email, correspondence memos, letters, faxes and forms.
• Develop and maintain a filing system.
• Update and maintain office policies and procedures.
• Manages reception area and looks after visitors.
• Maintains stock lists and orders office supplies as needed.
• Maintains accurate records for employee leave requests (medical/annual/etc).
• Photocopies and files appropriate documents as needed

Requirements

• Min SPM (min pass in Math, BM, Eng). Fresh Diploma holders / Fresh grads will also be considered.
• 1 year accumulated fulltime working experience as an admin or HR.
• Good English grammar, standard + proper BM.
• Basic mathematical computation skills.
• Fast learner, able to grasp knowledge on telecommunications services quickly.
• Familiar with PC usage & knows how to navigate around websites/portals.
• Patient & able to work in a high-stress environment & desk-bound job.
• Willing to work different shifts (flexi-shift), weekends & public holidays (we do not have fixed shifts).
• Willing to work at odd hours if needed.
• Some knowledge of the principles and practices of public administration.
• Customer-service oriented.