Sales Development Representative

HOW TO APPLY: do not apply on this site, including Wellfound's own Apply button. We will not see it. Apply at https://jotpsych.com/careers-sdr?utm_source=sdr-wellfound (a phone voicemail and a short form, on purpose).

JotPsych makes software for behavioral health clinicians. Our scribe has drafted more than 3.1 million patient notes and reduces administrative time by about 90%. We're now expanding from the note into the full revenue cycle: billing, audit, prior-auth. We need someone working the phones to fill the top of that pipeline.

Have 4 hours in the morning while the kids are at school? An evening? A Saturday block? This role is built around that. Your week needs some weekday hours too, because providers pick up the phone during the workday.

THE ROLE

You're the frontline of JotPsych's growth engine. Your job is to take short blocks of time and turn them into real opportunities. Make calls, qualify leads, hand them off cleanly to an Account Executive.

You set your hours. We measure outcomes.

WHAT YOU'D OWN

• Outbound prospecting. Calls, emails, and LinkedIn messages to behavioral health providers. Work in bursts: four hours here, two hours there.
• Lead qualification. Listen closely, ask sharp questions, surface pain points. Capture clean notes in the CRM.
• Pipeline building. Hit weekly meeting targets. Spot patterns. Test new customer segments and outreach approaches.
• Team collaboration. Clean hand-offs to Account Executives. Share what's working with the team so we can iterate the script.

EXAMPLE SHIFTS

• Call 20 clinics in a morning block before school pick-up
• Test a new call script in a 2-hour shift and report results
• Run follow-ups for providers who trialed JotPsych but didn't convert
• Jump on inbound leads as they come in (first touch matters)

WHO YOU PROBABLY ARE

• 3 to 5 years of sales, customer-facing, or phone-heavy experience. Internships count.
• Empathetic listener, confident communicator. You can build rapport on a 5 minute cold call.
• Resilient. "No" doesn't throw you off. You're back on the phone the next minute.
• Organized. You keep follow-ups straight even with a flexible schedule.
• Comfortable with the basics. CRMs (HubSpot or Salesforce), Google Workspace.
• Curious about healthcare. Interest in behavioral health is a plus.

WHO YOU'RE PROBABLY NOT

• Someone who needs a fixed schedule and a manager checking in hourly to perform.
• Someone who treats rejection as a reason to slow down for the day.
• Someone who wants a role where face-time matters more than output.

LOGISTICS

• United States only. New York City preferred: if you live in New York City, you work from our Brooklyn Navy Yard office. If you live elsewhere in the United States, you work remote. You set your hours.
• Part-time (as little as 10 hours/week) up to full-time (40 hours/week).
• On-target earnings: $50+/hour (base plus performance bonuses).
• Occasional travel for onboarding or team gatherings.

HOW TO APPLY

Apply on the job page: https://jotpsych.com/careers-sdr?utm_source=sdr-wellfound

Two steps, both on that page: a phone voicemail and a short form. No resume. The voicemail is your audition.

From there: a 15 minute phone interview, a pitch challenge where you cold-call a member of our team to pitch a product (not JotPsych), and three professional references. We move quickly and we tell you where you stand at every step.