Enterprise Customer Strategist

Enterprise Customer Strategist

Location: US, Remote (East Coast Preferred)

Hours: 9am-6pm EST. We strive to create a supportive and flexible working environment for all team members. This role will play a key part in our holiday time during Q4 (our busiest and most exciting time of year) and hours during this time may be longer than the rest of the year.

Compensation: We feel passionately about transparency in compensation. Total compensation for this role is market competitive, including a base salary range of $120,000-175,000, plus commission.

Snappy is an award-winning gifting platform that combines fun, personal gifting experiences with advanced technology that takes the guesswork out of gift-giving. Our vision is to be the leading gifting platform worldwide, a one-stop-shop for anyone who wants to send gifts (and smiles) to anyone across the world.

We are seeking an experienced Enterprise Customer Strategist to join our world class Go To Market team! The GTM team identifies with our GIVE values (Growth, Integrity, Verve, Excellence) in our mission!

This person should bring a level of focus and excellence to their craft, always elevating themselves and those around them. If this resonates with you, apply now to join our team.

You will:

• Manage complex sales cycle for new business, renewals and expansion
• Focus on developing strategic enterprise relationships that employ all of Snappy’s services including Customer Loyalty, Employee Recognition and Channel Engagement programs
• Identify and prospect new enterprise-level business opportunity within defined list of accounts
• Conduct product demonstrations and proposals to showcase the capabilities and benefits of Snappy’s offerings as they are related to potential clients’ needs
• Build and maintain relationships with key stakeholders within client organizations, including C-level executives, department heads, and other decision-makers. Strong tactical experience in multi-threading within organizations
• Collaborate cross-functionally to develop and execute targeted strategies to drive sales and meet revenue targets.
• Manage the sales process from prospecting to contract closure to activation with a focus on expansion and growth throughout the relationship
• Meet and exceed sales targets and KPIs, regularly updating sales forecasts and reports to the sales management team.
• Continuously stay informed about industry trends, competitor activities, and developments in the market to maintain a competitive edge.
• Provide feedback to product development and marketing teams based on client interactions and needs to contribute to product enhancements and market positioning.

You are:

• A trail blazer in Snappy’s mission to define and expand larger, more strategic enterprise business partnerships
• A Builder of new strategies for acquiring enterprise logos to scale across the team through best practices and playbooks
• Collaborative and interested in working closely with product and marketing to ensure Snappy is best positioned to win!

You have:

• Experience developing, designing and managing large customer loyalty programs
• 10+ years of B2B SaaS Sales experience is recommended with a proven track record of success and overachievement of quota
• Direct Experience calling on Fortune 1000 Companies
• Has comfort and experience in navigating complex enterprise deals and longer sales cycles, resulting in winning seven figure deals.
• Effective communication, presentation, and negotiation skills
• Strategic and creative thinker with an ability to navigate large organizations and customize complex solutions to secure business
• Entrepreneurial spirit who is self-driven, results-oriented, and highly motivated by building and fine tuning innovative sales strategies
• Genuinely curious to gain a deep understanding of our prospect’s challenges and desired results to best position Snappy’s offerings
• Ability to work independently and also effectively collaborate as part of a team
• Growth minded, life long learner
• Bachelor's degree in business, marketing, or a related field recommended (or equivalent work experience)

Snappy is the award-winning, all-in-one gifting company that spreads joy, shares gratitude, and takes the guesswork out of gifting.

Founded in 2015, Snappy was named one of Inc.’s fastest-growing companies in the Northeast in 2021, 2022, and 2023. Snappy is the trusted gifting and swag partner to over 43% of Fortune 100 companies as well as thousands of individuals who use Snappy for personal gifting. Snappy has sent more than five million gifts worldwide.

Snappy thrives on connecting people and cultivating meaningful relationships through the power of gratitude and gifting. Our recipient-picks experience ensures gift-givers send the perfect gift every time, for everyone, on every occasion.Snappy has been featured on Fortune’s "Best Small & Medium Workplaces," “Best Workplace for Millennials,” and “Best Workplace in Tech” lists.

We've seen firsthand that our unique product and brand experience boosts employee morale, improves performance, and (most importantly!) spreads joy, so, of course, we practice what we preach! Here at Snappy, we believe wholeheartedly in building a culture of appreciation, dedication, and fun. We offer benefits and perks to our employees including but not limited to: Free healthcare, including vision and dental, generous 401k match, flexible PTO, paid family leave, Snappy Summer Fridays (which we enjoy year-round!), Uber credits for food delivery, and Snappy gifts for employee recognition and appreciation.

Snappy's stance on diversity, equity and inclusion, its active focus on give-back programs, and its fundamental mission to spread joy through the power of gifting all lead the way in unlocking the power of human kindness at work.

Information collected and processed as part of your Snappy hiring process, including as part of your Snappy career profile and in any job applications you choose to submit, is subject to Snappy’s California Privacy Notice for Staff Members and Job Applicants.