Client Servicing Consultant (6-Month Contract)

About us:

IndieFolio is disrupting the traditional creative agency model by allowing leading brands to assemble custom creative teams, delivering world-class quality. We connect top brands with India's finest creative talent in design, video, and content, leveraging advanced technology and industry expertise to streamline the process. Our curated network of professionals, combined with a data-driven approach, ensures exceptional results and unmatched efficiency. With a proven track record and a commitment to innovation, IndieFolio is transforming how businesses access and collaborate with top-tier creative talent. We are scaling our team and operations, seeking independent, responsible, and accountable individuals to join our dynamic team.

About the role:

As a Client Servicing Consultant: Be the driving force behind client satisfaction and a key contributor to our company's success. You'll:

• Build the Bridge to Creative Excellence: Be the trusted advisor who empowers clients to achieve their creative vision, connecting them with the perfect talent to bring their projects to life.
• Forge Lasting Partnerships: Cultivate meaningful relationships with clients, becoming their go-to partner for all things creative, driving repeat business and revenue growth.
• Be the Voice of the Client: Gather valuable insights and feedback to inform product development and enhance the overall IndieFolio experience.
• Drive Innovation & Growth: Your problem-solving skills and proactive approach will directly impact the evolution of our services and offerings.
• Champion the Freelance Revolution: Play a pivotal role in supporting the careers of talented independent professionals, shaping the future of work in the creative industry.

What We're Looking For

1. Proven Experience: Minimum 3 years of experience in account management within the advertising/marketing/consulting industry. Knowledge of creative project management is a plus.
2. Customer-Centric: A natural ability to build strong, lasting relationships with clients.
3. Independent and Organized: Comfortable juggling multiple clients and projects simultaneously, prioritizing effectively, and managing time efficiently.
4. Communication Ace: Exceptional communication skills across various channels (voice, video, email, chat), adapting your approach to each audience.
5. Collaborative Mindset: A team player who embraces change and actively contributes to a culture of continuous improvement.

Why Join Us?

• Work with the best: Collaborate with some of the best global brands and top leadership in the industry.
• Hypergrowth Opportunity: Be part of a company experiencing explosive 500%+ annual growth with the potential to scale by 100x in just 3 years!
• Continuous Development: Refine your skills and leadership through continuous training and the support of a collaborative team.
• Own Your Impact: Enjoy a high-trust environment where your contributions are valued, your voice is heard, and your ownership mindset is celebrated.
• Flexibility & Autonomy: Embrace a remote-first culture that empowers you to design your ideal workday, focusing on results and maximizing your productivity.
• Vibrant & Collaborative Community: Connect with a passionate team of creative thinkers and innovators who share your dedication to excellence and making a difference.
• Competitive Compensation & Perks: Benefit from a competitive salary, comprehensive benefits package, and opportunities for professional development to fuel your growth.