Resilient Customer Support - Directly uses the right mix of automation & human support51-200 Employees
- B2B
- Growth StageExpanding market presence
- 4.7Work / Life BalanceEmployees rate Directly 4.7/5 on Glassdoor for work / life balance
- 4.8Strong LeadershipEmployees rate Directly 4.8/5 on Glassdoor for faith in leadership
Directly Funding
$0
55 rounds
Directly is active in the following markets / industries: enterprise software, telecommunications, machine learning, messaging, artificial intelligence, virtual goods, virtual workforces, customer service and Customer experience. The company has secured funding across 5 rounds and is valued at $0. Their most recent funding was raised on May 20, 2020.
Funding Rounds
B
$31000000Series BMay 2020
B
$20000000
A
$10000000S
$1750000
S
$1250000SeedApr 2011
+3
Investors of Directly
CEO, Nurx
Head of Global Operations, Airbnb; SVP International @LivingSocial; Founder @Eve.com
Investing in what matters, not in what's predictable.
Mentor @Alchemist Accelerator
~ Master the basics of entrepreneurship & get funded: https://amzn.to/3elG3QQ
Triangle Peak Partners
Rounds
B
Build. Grow. Scale
Rounds
B
M12 - Microsoft's Venture Fund
Northgate Capital
Rounds
B
Hong (Henry) Xue
Founder Westlake Ventures Capital • Studied at @Carnegie Mellon University
Founder, Managing Director @Costanoa Ventures. Early stage investor. Prior: Managing Director @Sutter Hill Ventures; First Product Manager @Netscape.
Head of Corporate Development at Uber; formerly COO M&A AEJ and Managing Director, TMT, Goldman Sachs
Acquisitions of Directly
Sparked
Exit
Kylie.ai (acquired)
Exit