Resilient Customer Support - Directly uses the right mix of automation & human support51-200 Employees
- B2B
- Growth StageExpanding market presence
- 4.7Work / Life BalanceEmployees rate Directly 4.7/5 on Glassdoor for work / life balance
- 4.8Strong LeadershipEmployees rate Directly 4.8/5 on Glassdoor for faith in leadership
- Website
- Location
- Company size
- 51-200 people
- Total raised
- $64M
- Company type
- Startup
- Markets
People at Directly
Cofounder of Directly. CEO, Visible Path (funded by Kleiner, acquired by Hoovers). VP, Emusic (IPO). CEO, IUMA (acquired by EMusic). BOD, ShopWell (IDEO). Yale
Background
- Directly
Co-founder and BOD • 14 years
- Visible Path
Founder
- Fonolo
Advisor
Co-founder IUMA (sold to EMusic), Co-Founder VisiblePath (sold to Dun & Bradstreet), Co-Founder Directly.
Background
- Internet Underground Music Archive
Founder
- Visible Path
Founder
- Directly
Product Lead • 14 years
Jean Tessier
Co-Founder + Lead Arch. at Directly. Principal for Dependency Finder. Sw Eng at ShopWell, @Google, @LinkedIn, @Vignette, and @AT&T Labs. U. of Montreal 92, 96.
Background
- Google
Employee
- LinkedIn
Employee
- Vignette
Employee
Tanausu Cerdeña
Product Developer and Software Engineer with startup experience. Balancing between doing the right thing and doing things right.
Leo Yeung
Worked at Directly
Burt Lampl
Startup veteran. Revenue missionary.
Ivonne Mojica Thulson
I use Brand Marketing and Internal Communications to help companies build unique brands and long-lasting, emotional connections with their customers.
Danni Barker
Co-founder IUMA (sold to EMusic), Co-Founder VisiblePath (sold to Dun & Bradstreet), Co-Founder Directly.
Jordan Snodgrass
Lead Developer of Skateboard.com, pickRset.com. Co-Founder of Bit Box Web Hosting.
Sri Majji
Currently working to improve the mobility e-bike platforms
David Wendell Phillips
Seasoned GC, startup operator, investor -- formerly @AOL Time Warner @Napster @IGN @Saymedia @Sidecar @Directly.
Mike Cabot
Over 15 years experience in sales and marketing, specialize in early stage companies and emerging markets.
Soon Len Lee
Work at @Directly
Founder, Managing Director @Costanoa Ventures. Early stage investor. Prior: Managing Director @Sutter Hill Ventures; First Product Manager @Netscape.
Chris Russell
A
Founder @TsunamiXR @Voqel @TrustArc • Worked @Entropy @WageWorks @Booz Allen Hamilton • Studied @University Of Chicago Booth School Of Business
Brian Manaois
Kevin Lee
Shinal Lakshman
Amelia (Gonsalves) Kingsbury
Michelle Sheu
Rey Ferolino
