Arena Manager – RC Racing Arena

ABOUT TORQWARS

Competitive machine sport does not exist in India yet. We are building it. TorqWars is a sports-entertainment business running on three engines: experience-led arenas with timed racing, a league with seasons and rankings, and a D2C store for RC cars and parts. Bandra opens first, and the plan runs to four arenas across Mumbai and Pune, with a retail point at each, then a third city. We are backed by The Foundery. Our mission is to make battling with machines a real sport.

You will be part of the founding team that runs our first arena.

ROLE OVERVIEW

You run our RC racing arena in Bandra like a business: the team, the customers, the equipment, the stock, the cash and the local community. You report to the Head of Operations. Before launch you help with set-up, stock receiving, training and trial runs. You run the building, including the bits nobody assigned. As we open more arenas, whoever runs the first one well runs the next ones.

KEY RESPONSIBILITIES

• Run shift operations from opening to closing.
• Roster, train and manage game marshals, hosts and front desk staff.
• Run safety briefings, battery charging and the incident log.
• Own stock, retail billing, cash closing and the daily sales report.
• Build the local crowd: schools, clubs, regulars and repeat bookings.
• Keep the track and cars running with the technicians, and hold our café partner to the deal.

KPIs

Equipment uptime, footfall, daily sales, stock accuracy, customer ratings and safety record.

REQUIREMENTS

• 3–5 years as a floor, shift or store manager or supervisor at an FEC, gaming zone, multiplex or retail store. That is the core we are hiring at, and we are open either side of it for the right person.
• Startup or early-stage experience is a must — somewhere in your CV, not necessarily your last job.
• Has led a frontline team through weekends and peak days.
• Experience with POS billing, stock management and cash handling.
• Experience with safety procedures and incident handling in a public venue.

GOOD TO HAVE

Go-karting or amusement park operations. Basic knowledge of electronics and batteries. Has run an outlet or café.

HOW WE ASSESS

The AI interview is a quick voice interview with your camera on: about 20 minutes, five main questions with short follow-ups. It covers real shifts you ran: a packed weekend, a staff no-show, a cash mismatch at closing and a safety incident, plus what your last manager would say about you. No RC knowledge is needed; we train you on the cars and the sport. We hire for calm under pressure, honesty, reliability and care for customers. Specific examples from the floor score well; textbook answers do not. Recent hands-on work matters more than total years, and we speak to references before any offer.

YOUR FIRST 90 DAYS

Opening and closing checklists running every shift, the first marshals and hosts trained and rostered, and a daily sales, uptime and incident report the Head of Operations relies on.

WHAT WE OFFER

A founding role at a new arena format, training on RC racing equipment, and first claim on running a bigger site or a cluster as we open more.

LOCATION

On-site at our Bandra arena, Mumbai (shift-based).

HIRING PROCESS

A short AI interview, a call with the Head of Operations, a short assignment for shortlisted candidates, a site visit in Bandra with reference checks, and an offer within 1 week of the first call.

WHEN YOU APPLY, SHARE

• The venue or store you managed, your team size, and one result you improved.
• Current and expected CTC, and notice period.