Head of GTM Ops

We believe AI will usher in a new era of human creativity, thinking, and innovation. Our generative AI platform is purpose-built to drive these outcomes for our customers, giving them the ability to design and create high-impact, high-leverage AI workflows that power their business.

We have solid traction but are still a young company. This role is what you make of it, and your teammates and colleagues will help you every step of the way. You’ll look back on your time at Copy.ai and view it as the most impactful and highest growth phase of your career. There’s a lot to take on, but we trust that you’re up to the challenge.

Copy.ai is a fully remote company. All employees must be able to work 9am-5pm in their timezone, Pacific to Eastern.

As the Head of GTM Ops you will be responsible for aligning and optimizing our GTM strategy, motion, and execution. You will build and streamline scalable GTM processes and align all of GTM (Sales, Marketing and CS) around a central GTM strategy.

You are highly analytical and live in reporting and optimizing based off of the data. You have built Revenue Operations at previous SaaS companies and have a deep understanding of both sales operations and marketing operations (systems and strategies).

You will report to our CMO, and you will be a highly visible contributor with the opportunity to build the GTM Ops (Revenue and Marketing) organization at a scaling startup.

What you'll do:

• Design and Implement Revenue Operations Strategy. Develop and execute a comprehensive revenue operations strategy that integrates sales, marketing, and customer success to drive revenue growth and efficiency.
• Optimize Go-to-Market Processes. Analyze and refine GTM processes to eliminate bottlenecks, improve workflows, and enhance data flow across teams.
• Align Cross-Functional Teams. Ensure seamless collaboration between sales, marketing, and customer success teams to optimize the customer journey and maximize ROI.
• Manage Revenue Technology Stack. Oversee the selection, implementation, and management of revenue-related tools and platforms (e.g., CRM, marketing automation, analytics tools) to support scalable growth.
• Data Management and Analysis. Establish data governance standards to ensure data quality and integrity across all GTM systems and teams.
• Forecasting and Reporting. Develop and maintain accurate revenue forecasting models to inform planning and strategic investments. Create and distribute regular reports and dashboards that track KPIs and leading indicators.
• Process Improvement. Identify areas of inefficiency across the GTM engine and implement solutions to optimize performance.
• Lead Generation and Nurturing Optimization. Optimize lead scoring, routing, follow up, and nurturing processes to improve conversion rates and sales pipeline velocity.
• Collaborate with Leadership. Work closely with executive leadership to align revenue operations initiatives with company goals and strategies.

About you:

• 6+ years RevOps or SalesOps experience at SaaS startups
• Collaborative team player with track record of partnering closely with sales, marketing, and leadership to ensure our GTM motion is scalable and that all of our internal GTM Team are aligned around our strategy and execute on it effectively
• Data-driven decision maker with a strong focus on execution and accountability
• Proactive, organized problem-solver with the ability to execute at both the strategic and tactical level
• Excellent at Salesforce reporting and field and automation creation.
• Excellent communication and interpersonal skills
• Based in the San Francisco Bay Area

Copy.ai is an Equal Opportunity Employer. We’re committed to building a diverse and inclusive team. We encourage applications from people of all races, religions, national origins, genders, sexual orientations, gender identities, gender expressions and ages, as well as veterans and individuals with disabilities.

What We Offer 😎:

👫 A close-knit and collaborative early-stage startup environment where every voice is heard and every opinion matters; 50 team members as of 11/2024
💰 Competitive salary and stock option equity packages; We're a Series A startup
🏥 Excellent Medical Plans to choose from including HSA plans, PPOs, and HMOs from Kaiser and Aetna; Dental and Vision insurance through Guardian; Copy.ai pays up to $800/month per employee for monthly premiums
🏠 100% REMOTE startup! Our team is distributed all over the US and Canada
🛫UNLIMITED PTO; We truly believe in work-life balance and that hard work should be balanced with time for rest and rejuvenation
📈 401k plan and automatic 3% employer contribution from Day 1!!!!
💻 Brand new work-sponsored computer
🏝 IRL / In-Person retreats throughout the year