Senior Product Manager, Fincrime

🚀 We’re on a mission to make money work for everyone.

We’re waving goodbye to the complicated and confusing ways of traditional banking.

With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customer service, we have a long history of creating magical moments for our customers!

We’re not about selling products - we want to solve problems and change lives through Monzo ❤️

Hear from our team about what it's like working at Monzo ✨

📍London | 💰 £95,000-125,000 ➕ plus stock options + Benefits | Hear from the team ✨

About the FinCrime Team:

As a bank, Monzo is an appealing target for criminals who try to launder illegally gained funds through our accounts or fraudulently convince our customers to give them their money. Our team works to prevent, identify, and fix instances of fraud and crime. These capabilities are critical to Monzo’s business because they ensure legal compliance, improve customer experience, and enable us to grow safely.

What you’ll be working on:

• Development of new models and approaches to identify and stop crime from happening on the platform.
• Accountability for reducing the amount of financial crime on Monzo. This is a board-level metric that is key to the success of our business.
• Collaboration across the company (ranging from Business Banking to Operations) to enable new business opportunities without creating additional Financial Crime risks.
• Establishing a strategic outlook on the FinCrime landscape and an innovative roadmap to develop industry leading solutions.

Your day-to-day work will be constantly evolving and might include the following:

• Working to develop and launch new ML models to detect suspicious accounts or transactions
• Collaborating with Data or Risk teams to understand emerging attack vectors
• Engaging cross functional stakeholders across the business to understand how we can enable safe growth.

You should apply if:

• You want to apply product skills to solve a meaningful business problem that involves technical and social challenges.
• You have experience in a scale-up environment where things move quickly and you can balance commercial and technical skills.
• Experience with adversarial, fast paced problem spaces is a plus. For example, experience with content moderation or advertising fraud might prepare you well for this type of work.

The interview process:

Our interview process involves 4 main stages:

• Recruiter Call
• Initial Call with Hiring Manager
• Final Loop, consisting of x3 hour long interviews to assess Project Walkthrough, Case Study and Leadership.

This process should take around 3-4 weeks - your schedule is really important to us, so we promise to be as flexible as possible!

We have some guidelines on using Artificial Intelligence (AI) to ace an application and interview at Monzo. You can read them here.

You’ll hear from us throughout the application process, but if you’ve got any questions, please reach out to [email protected]. You can also use this email address to let us know if there’s anything we can do to make the process easier for you because of disability, neurodiversity or anything else.

We’ll only close this role once we have enough applications for the next stage. Please submit your application as soon as possible to make sure you don’t miss out.

What’s in it for you:

💰 £95,000-125,000 ➕ plus stock options & benefits

✈️ We can help you relocate to the UK

✅ We can sponsor visas

📍This role can be based in our London office, but we're open to distributed working within the UK (with ad hoc meetings in London).

⏰We offer flexible working hours and trust you to work enough hours to do your job well, and at times that suit you and your team.

📚£1,000 learning budget each year to use on books, training courses and conferences.

🏡We will set you up to work from home; all employees are given Macbooks and for fully remote workers we will provide extra support for your work-from-home setup.

➕ And much more, see our full list of benefits here

If you prefer to work part-time, we'll make this happen whenever we can - whether this is to help you meet other commitments or strike a great work-life balance.

#LI-OD1 #LI-REMOTE

Equal opportunities for everyone

Diversity and inclusion are a priority for us and we’re making sure we have lots of support for all of our people to grow at Monzo. At Monzo, we’re embracing diversity by fostering an inclusive environment for all people to do the best work of their lives with us. This is integral to our mission of making money work for everyone. You can read more in our blog, 2023 Diversity and Inclusion Report and 2023 Gender Pay Gap Report.

We’re an equal opportunity employer. All applicants will be considered for employment without attention to age, ethnicity, religion, sex, sexual orientation, gender identity, family or parental status, national origin, or veteran, neurodiversity or disability status.

If you have a preferred name, please use it to apply. We don't need full or birth names at application stage 😊