Mission Operations Engineer

About Nominal

Nominal is a venture-backed company with offices in Los Angeles, Austin, and New York City. We’re focused on building software and data solutions for organizations that test and validate complex systems—think drones, rocket engines, satellites, and nuclear reactors. Supported by leading investors like General Catalyst, Founders Fund, Lux Capital, and more, we’re gaining strong traction in the commercial and government aerospace and defense industrial base, including working directly with the Department of Defense.

Our team includes engineers and operators from SpaceX, Palantir, Anduril, Lockheed Martin, and NASA, all working toward a common goal: making it faster and easier for hardware engineers to push the boundaries of advanced technology safely and efficiently. Our platform helps engineering teams accelerate test data review and analysis, scaling testing campaigns to save time and cut costs.

In this pivotal role, you'll bridge Nominal's software with real-world applications, becoming an indispensable advisor to our customers. You'll ensure our solutions not only meet but exceed operational requirements, tailoring deployments to unique environments, providing comprehensive training, and directly addressing any challenges that arise. Your work will transform customer operations, enhance user experiences, and drive Nominal's technology to new frontiers.

🚀 About the role

• Deploy & Integrate: Take Nominal's tech from concept to operation on the ground, tailoring solutions to fit our clients' high-stakes environments perfectly.
• Train & Support: You're on the front lines, making sure our users not only understand our products but can push them to their limits.
• Enhance & Evolve: Your feedback loops are gold, turning user experiences into actionable insights for continuous product improvement.
• Build Relationships & Business: You're not just deploying technology; you're growing Nominal's presence and impact, establishing deep, productive partnerships. You’re acting as an account manager and product expert - important relational and technical capital is on your shoulders.
• Solve & Streamline: See an issue? You're on it, with the autonomy to fix problems fast and keep our technology ahead of the curve.
• Be the Bridge: You're the vital link between Nominal and our customers, translating needs into solutions and ensuring seamless collaboration across all fronts.

🔍 We're looking for someone with

• Proven Engineering Expertise: You've been in the trenches of hardware engineering, with firsthand experience in environments like propulsion test stands, satellite mission operations, or flight testing. Your resume says "I've built and tested the future."
• Technical Sharpshooter: Your intellectual curiosity drives you to solve complex problems. You think in systems and see the big picture, yet you're all about nailing the details. You have a strong intuition for the math and physics our customers encounter daily.
• Communicator & Influencer: You articulate complex ideas with ease and confidence, steering conversations and projects with clarity and honesty.
• Dynamic Leader & Team Player: With a mix of humility, eagerness to learn, and empathy, you're a natural at leading and lifting those around you. You don't just spot problems; you solve them.
• Project Maestro: You've got a solid track record in turning technical concepts into reality, and managing the full cycle from planning to deployment.
• Ready to Roll: Up to 50% travel? No problem. You're ready to be where the action is, anywhere, anytime.
• Must be eligible to obtain and maintain a U.S. TS Clearance

⚡ Skills that supercharge us

• In-Field Hardware Mastery: Proficiency with hardware engineering tools such as DAQs, DDS, Nix, RTOS, MCAP, H5, TDMS, LabVIEW, MATLAB/Simulink, and WinPlot.
• Data Engineering Proficiency: Expertise in SQL, Python, Pandas, Influx, Grafana. Familiarity with, Spark, Arrow, Kafka, Beam, and Flink.

✨ Benefits/Perks

• Medical, dental, and vision insurance with 100% of premiums covered
• Unlimited PTO /sick leave
• Free lunch, snacks, and coffee
• Professional development stipend
• Quarterly company retreats

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin.