Director of People & Culture

ABOUT US

Circle Medical is the fastest-growing telemedicine provider in the US and has seen incredible growth of over 100% per year over the past three years.

Circle Medical is a venture-backed Y-Combinator healthcare startup on a mission to bring quality, delightful primary care to everyone on the planet. Built by top-tier physicians, engineers, and designers, our medical practice and underlying technology have pioneered how people find and receive care.

More about us can be found on our website.

DESCRIPTION

We are seeking a highly skilled and experienced Director of People and Culture to join the Circle Medical team. The ideal candidate will have a strong background in Human Resources Management within the healthcare industry and a proven track record of success in developing and implementing Human Resource strategies to support Circle Medical's goals and objectives.

At Circle Medical, we are dedicated to transforming healthcare through innovation and excellence. As the Director of People and Culture, you will play a crucial role in shaping our organization and driving our success. If you are passionate about people and have the skills and experience we are looking for, we would love to hear from you.

WHAT YOU'LL DO

• Develop and implement People and Culture strategies and initiatives to support Circle’s growth and success in the US and Canada.
• Work with the Senior Leadership team and employees to provide HR guidance and direction to improve work relationships, build morale, and increase productivity and retention.
• Analyze trends and metrics and share insights of opportunities with our senior leadership team.
• Oversee all aspects of People and Culture Operations including recruitment, onboarding, performance management, employee relations, learning and development and compliance with employment laws and regulations.
• Manage and scale the company’s compensation model and benefits programs, including salary negotiations, benefits administration and performance management.
• Manage employee relations including handling employee grievances, disputes and disciplinary actions.
• Develop and implement employee training and development programs to support employee growth and development.
• Lead and mentor the People and Culture team to ensure high performance and employee engagement.
• Implement and manage HR systems, processes and policies to support efficient and effective operations.
• Collaborate with cross functional teams to ensure alignment and integration of People and Culture initiatives within other departments and across all business units.
• Monitor and analyze People and Culture KPIs to identify trends, issues and opportunities for improvement.
• Scale policy development, from L&D, workforce planning, and relocations and immigration
• Remain current on HR trends and best practices in the healthcare and technology sector to ensure Circle Medical remains competitive and compliant across all areas.
• Stay current on diversity and inclusion trends and best practices to ensure Circle remains at the forefront of diversity and inclusion efforts.

WHAT YOU'LL BRING

• Bachelor’s degree in Human Resources, Business Administration or related field.
• 7-10 years of HR experience in a Leadership role at a venture-backed company
• View people function as an integral component of healthcare innovation and the company fabric.
• Excellent knowledge of US and Canadian labor laws/legislation and a full understanding of HR best practices.
• Excellent communication, leadership and interpersonal skills.
• Be genuinely curious and have a desire to continuously learn and help others.

WHAT WILL GIVE YOU AN EDGE

• Experience in the healthcare, health tech or health services verticals.
• Experience with workforces in multiple jurisdictions or countries.
• Experience with a large non-exempt hourly workforce.
• Experience using Lattice, Slack, Rippling, Notion, Lever, and Google Suite.