Business Analyst/Process Improvement Manager

The Business Analyst/Process Improvement Manager will play a crucial role in mapping, analyzing, and enhancing sales processes to drive operational efficiency.

This hands-on role requires an individual who can actively collaborate with cross-functional teams to define goals and execute projects that optimize sales operations.

• Key Responsibilities:
• Process Mapping and Analysis:
• Collaborate with the Sales Operations team to document and map existing sales processes.
• Identify inefficiencies, bottlenecks, and areas for improvement within the current processes.
• Conduct thorough analyses using data-driven insights to support and drive process improvement initiatives. Goal Definition and Strategy Development:
• Work closely with stakeholders to define clear, actionable end goals for process improvements.
• Develop and implement strategies and action plans to achieve defined goals.
• Ensure alignment of process improvement initiatives with overall business objectives. Project Execution and Management:
• Lead and execute process improvement projects from inception to completion, ensuring timely delivery and achievement of desired outcomes.
• Utilize project management methodologies to plan, execute, monitor, and close projects effectively.
• Conduct workshops, meetings, and training sessions to engage team members and ensure successful project execution.
• Apply hands-on problem-solving skills to address challenges and ensure smooth project progress. Stakeholder Collaboration and Communication:
• Engage with cross-functional teams, including sales, marketing, finance, and IT, to gather requirements and feedback.
• Maintain open communication channels to keep stakeholders informed of project progress, updates, and results.
• Foster a culture of continuous improvement and collaboration across the organization. Performance Measurement and Reporting:
• Develop and track key performance indicators (KPIs) to measure the success of process improvement initiatives.
• Provide detailed reports and analysis to senior management on project outcomes and business impact.
• Use data to identify further opportunities for improvement and optimization. Qualifications:
• 1-3 Years Experience in Retail Head Office or Equivalent FMCG
• Strong analytical skills with the ability to interpret complex data and make data-driven decisions.
• Hands-on project management skills
• Willingness to learn process mapping/process analysis
• Strong communication skills with ability to work across European headquartered teams
• Strong problem-solving skills and a proactive approach to identifying and addressing challenges.

Core Competencies:

• Process Mapping and Analysis
• Goal Definition and Strategy Development
• Hands-on Project Execution and Management
• Stakeholder Collaboration and Communication
• Performance Measurement and Reporting Why Join Us:
• Opportunity to make a significant impact on the sales operations of a leading retail business.
• Good Learning Opportunities from strong senior leadership team