Knowledge Interventions Team

Be part of a Citizen Solutions Lab*

Illumine is a Citizen Solutions Lab. We design solutions that leverage knowledge, cognition, behavioral science to empower citizens at scale.

• Our solutions include large-scale knowledge interventions (LSI) which bring about changes in thinking, behavior and practices for improving citizen outcomes.
• Some of our recent LSIs include enabling ethical governance & citizen centricity for 3 lakh public administrators in a State Government; improving the delivery of citizen services at a district/ village level; enabling ~ 1 lakh nano entrepreneurs to build sustainable businesses, etc.
• We also build future citizens through our programs in schools and universities. This has impacted more than 1 million school students and 7 lakh college students.
• Similarly, we work with large corporates to rethink traditional functions like marketing, customer engagement, etc. from a citizen solutions perspective. This has helped companies to adopt the philosophy of enlightened citizenship.

**We are now looking to expand our Large-Scale Knowledge Interventions Team.

**Key features of Illumine’s Knowledge interventions –

• typically address 30,000 – 3,00,000 participants/ beneficiaries
• are carried out at speed (along with scale). Typical projects are completed within 6-12 months.
• integrate technology, content, pedagogies, analytics, research, facilitation, deployment methods, cognitive measurement, etc.
• are highly result/ outcome focused.

**What do we do?

As part of the Interventions Team, you take end-to-end ownership for the success of the intervention, in the client’s context.

Roles and Responsibilities

As part of the Interventions Team, you may own a combination of one or more of the following roles –

• Engage with client teams and external stakeholders throughout the lifecycle of the intervention by working closely with them, co-creating new approaches, solutions, etc.
• Manage the intervention model by putting in place necessary building blocks and driving the model with clients to ensure outcomes are met.
• Collaborate with internal practice teams (such as research, design, facilitator development, technology, etc.) and client teams to meet project goals and deliverables.
• Facilitate and conduct workshops for stakeholder buy-in, onboarding, capacity building sessions during rollout, etc.
• Ensure smooth implementation of the project by (a) tracking intervention progress using data and analytics and (b) engaging with the leadership and field teams to prevent and resolve execution challenges on the ground real-time.

Kind of people we seek

The Interventions team at Illumine must meet its high standards of (i) speed (ii) scale (iii) quality and (iv) outcomes. In that respect, Illumine is looking for people who seek professional excellence along with an intent to contribute to nation building.

Those who succeed in Illumine typically are able to reconcile the following in themselves:

• ‘Deep Humility’ with ‘Will to Succeed’
• ‘Strong Intellect’ with ‘Openness of Mind’
• ‘Deep focus on Results’ with an equally ‘Deep focus on Purpose & Human Centricity’
• ‘Value Creation’ with ‘Values’

Who can apply –

We are looking for people to join us immediately/ within 1-2 months. These are full-time (in-office) roles based in Mumbai.

1. **You can join us in Lead, Senior and Junior positions based on your experienc
   • Experienced professionals can expect to lead and drive upcoming large-scale projects involving several lakhs of Government employees and other working professionals, throughout the whole intervention cycle.
   • Young professionals with min. 2 years of work experience who aspire to impact lakhs of citizens, and who seek to grow into taking on major project responsibilities can also apply.
2. You can be from any background/ discipline/ industry
3. Have a proven track record in one or more of the roles & responsibilities specified
4. Be open to travelling to client locations and staying there for few weeks for the success of the intervention

The team you will be part of –

At Illumine, you will be part of a tight multi-disciplinary team aspiring to make a big difference in the lives of citizens. We are a non-hierarchical organization, continuously challenging each other and yet working together with a strong sense of collective success.