5 Top Tech Companies Hiring for Customer Service Roles
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Customer service is mission-critical for most types of businesses. It’s not hard to see why. Seven out of ten Americans say that they’re more willing to spend money on a company that has exceptional customer service.
Over the next decade, more than 350k customer service positions are expected to be created each year as companies work to meet growing customer expectations for excellent service.
Advanced data and analytics tools allow customer service workers to get ahead of customer needs by predicting customer satisfaction. Callback scheduling gives customers the ability to skip waiting on hold and provides workers with more flexibility as well.
Companies like Blend are building custom solutions for specific industries like financial services. In this case, the company makes it simple for people to gain access to financial resources.
If you want to join this ever-expanding industry, explore our list of companies hiring customer service positions.
- B2B
- Public StagePublicly traded company
- Top InvestorsThis company has received a significant amount of investment from top investors
- 4.1Work / Life BalanceEmployees rate Blend 4.1/5 on Glassdoor for work / life balance
- Website
- https://www.blend.com
- Employees
- 1001-5000
- Locations
- New York City, San Francisco
- About
Blend makes the process of getting a loan simpler, faster, and safer! With its digital lending platform, Blend helps financial institutions including Wells Fargo and U.S. Bank increase productivity and deliver exceptional customer experiences. The company processes nearly $2 billion in loans daily, helping millions of consumers gain access to the capital they need to lead better lives.
- Industries
Jobs
Diligent RoboticsMobile manipulation service robots working alongside people in hospitals11-50 EmployeesActively Hiring- B2B
- Growth StageExpanding market presence
- Top InvestorsThis company has received a significant amount of investment from top investors
- Website
- http://diligentrobots.com/
- Employees
- 11-50
- About
Diligent Robotics is developing a suite of artificial intelligence that enables robots to collaborate with and adapt to humans in everyday environments. Our first product is a hospital service robot that can assist clinical staff with logistical tasks, allowing them to spend more of their time on direct patient care, improving patient satisfaction, quality of service, and safety.
- Industries
Jobs
4 weeks agoIn office • Dallas1 month agoLos Angeles
We’re making IT easier, faster, and smarter, with technology that simply works501-1000 Employees- B2B
- Scale StageRapidly increasing operations
- Top InvestorsThis company has received a significant amount of investment from top investors
- Valuation $1B+This company has a valuation of $1B or more
- Website
- https://meraki.cisco.com/
- Employees
- 501-1000
- Locations
- Chicago, San Francisco, London, Sydney, Tokyo
- About
We believe that when passionate people are able to spend less time struggling with technology, they can spend more time on what matters—like teaching kids, running businesses, keeping airports safe, and connecting disaster victims with relief. That’s the real power of simplicity. Cisco Meraki is the leader in cloud-managed IT, thanks to our creative, inclusive, fearless team that is driven to simplify technology so the world can simply work.
- Industries
World leader in autonomous flight. We use AI to create intelligent flying machines501-1000 Employees- B2B
- Scale StageRapidly increasing operations
- Top InvestorsThis company has received a significant amount of investment from top investors
- Valuation $1B+This company has a valuation of $1B or more
- Website
- https://www.skydio.com/
- Employees
- 501-1000
- Locations
- Redwood City
- About
Skydio is the leading U.S. drone manufacturer and world leader in autonomous flight. Skydio leverages breakthrough AI to create the world’s most intelligent flying machines for use by consumers, enterprises, and government customers.
- Industries
- B2C
- Scale StageRapidly increasing operations
- Top InvestorsThis company has received a significant amount of investment from top investors
- Valuation $1B+This company has a valuation of $1B or more
- 4.5Highly ratedTuro is highly rated on Glassdoor, with 4.5 out of 5 stars
- 4.4Work / Life BalanceEmployees rate Turo 4.4/5 on Glassdoor for work / life balance
- 4.4Strong LeadershipEmployees rate Turo 4.4/5 on Glassdoor for faith in leadership
- Website
- https://turo.com/
- Employees
- 501-1000
- About
Turo is a car-sharing marketplace where guests can book any car they want, wherever they want it, from a vibrant community of local hosts across the US, Canada, and the UK. Guests choose from a totally unique selection of nearby cars, while hosts earn extra money to offset the costs of car ownership.
- Industries
Car Sharing
Jobs
1 week ago$182k – $228kIn office • San Francisco7 years of exp2 weeks ago$150k – $188kIn office • San Francisco4 years of exp
5 Top Tech Companies Hiring for Customer Service Roles
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