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Richpanel
Actively Hiring
Automate customer support with AI Agents11-50 Employees
  • B2B
  • Early Stage
    Startup in initial stages

Jobs at Richpanel

We take hiring very seriously and believe in finding the perfect career fit. A+ team members have the right to A+ team members. So we always want to surround ourselves with the best of the best. Check out our open positions.
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Sales

Account Executive

NewPosted 1 week ago

Account Executive

  • Role: Own inbound leads and drive sales growth at Richpanel, an AI-first customer service platform with proven product-market fit. Our founding AE earned INR 1.1 Cr last year through our 100% inbound sales motion. The next AE made INR 85 Lacs and the 3rd one is on track to make 60 lacs in the first year.
Engineering

Distinguished Full Stack Engineer

NewPosted 3 weeks ago

Distinguished Full Stack Engineer

  • Role: As our Distinguished Full Stack Engineer, you'll build a high-performance, scalable product by rapidly shipping new features and optimizing performance across our entire technology stack.
  • Product: We're transforming customer support with AI employees — enabling businesses to manage customer service with just one person instead of 100+.
Engineering

Lead Backend Engineer

NewPosted 3 weeks ago

Lead Backend Engineer

  • Role: As a Lead Backend Engineer at Richpanel, you will drive the performance and scalability of our backend systems, ensuring low latency and high throughput. You'll identify and refactor inefficient code, optimize database performance, and establish a robust observability stack.
  • Product: We're transforming customer support with AI employees — enabling businesses to manage...
Sales

Customer Success Account Manager

NewPosted 3 months ago

Customer Success Account Manager

  • Role: Own end-to-end success for a portfolio of high-value customers at Richpanel, an AI-first customer service platform disrupting the $400B BPO market. Help e-commerce brands automate support, reduce costs, and deliver effortless CX at scale.
  • Reports to: Head of Revenue
Sales

Account Executive - Outbound

NewPosted 3 months ago

Account Executive - Outbound

  • Role: Full-cycle outbound AE. You'll build your own pipeline, run your own discovery, deliver your own demos, and close your own deals. Target: ecommerce brands doing $50M+ in revenue. High intent Outbound with cold calls, cold emails, LinkedIn, video, events, customer referrals that opens the door for us.
Operations

Executive Assistant

NewPosted 3 months ago

Executive Assistant

  • Role: Own Richpanel’s office operations, ensure smooth day-to-day functioning, and provide direct executive support to the CEO.
  • Reports to: Amit RG, CEO
Sales

Customer Success Manager - Strategic Accounts

NewPosted 4 months ago

Customer Success Manager - Strategic Accounts

  • Role: Own end-to-end success for a portfolio of high-value customers at Richpanel, an AI-first customer service platform disrupting the $400B BPO market. Help e-commerce brands automate customer support, reduce costs, and deliver effortless CX at scale.
  • Reports to: Head of Customer Success
Marketing

Growth Marketer

NewPosted 6 months ago

Growth Marketer

  • Role: Be the execution engine for growth—ship website + proof assets, build social proof in CX communities, run events end-to-end, and help the CEO push enterprise / new vertical experiments.
  • Reports to: CEO (Amit)
Marketing

Head of Growth

NewPosted 8 months ago

Head of Growth

  • Role: Build and diversify demand generation engine at Richpanel, an AI-first customer service platform with exceptional product-market fit. We're growing 150% YoY, profitable, and converting 60-70% of demos to customers—2x the industry average. With 45% of demos coming from word-of-mouth alone, we have a product that sells itself. Now we need a growth leader to systematically scale what's working and unlock new channels.