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Richpanel
Actively Hiring
Automate customer support with AI Agents11-50 Employees
  • B2B
  • Early Stage
    Startup in initial stages
  • Growing fast
    Showed strong hiring growth in the past month

Jobs at Richpanel

We take hiring very seriously and believe in finding the perfect career fit. A+ team members have the right to A+ team members. So we always want to surround ourselves with the best of the best. Check out our open positions.
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Sales

Customer Success Manager | Strategic Accounts

NewPosted 1 week ago

Customer Success Manager | Strategic Accounts

  • Role: Own end-to-end success for a portfolio of high-value customers at Richpanel, an AI-first customer service platform disrupting the $400B BPO market. Help e-commerce brands automate customer support, reduce costs, and deliver effortless CX at scale.
  • Reports to: Head of Customer Success
Operations

Head of Operations

NewPosted 1 week ago

Head of Operations

  • Past-results conversation. Walk us through an operating system you built for a function you did not run. Bring the before, the after, and what the functional leader thought of it.
  • Business diagnostic. We give you a real slice of Richpanel's numbers. Tell us what is wrong, what you would fix first, and what you would deliberately leave broken.
Marketing

Growth Marketer

NewPosted 3 weeks ago

Growth Marketer

  • Role: Be the execution engine for growth—ship website + proof assets, build social proof in CX communities, run events end-to-end, and help the CEO push enterprise / new vertical experiments.
  • Reports to: CEO (Amit)
Sales

Senior Agency Partnerships Manager, North America

NewPosted 3 weeks ago

Senior Agency Partnerships Manager, North America

  • Past-results conversation: Show the partner-sourced ARR you owned and how it was created.
  • Network and product exercise: Choose 10 partners for Richpanel and build the talk track for 2 partner types.
Sales

Field GTM Manager, Events and Community

NewPosted 3 weeks ago

Field GTM Manager, Events and Community

  • Past-results conversation: Walk us through an event or field program you owned. Bring the targets, spend, meetings, pipeline and lessons.
  • Field plan: Build a 30-day plan for reaching ecommerce founders and Heads of CX through 3–4 events.
Marketing

Head of Growth

NewPosted 3 weeks ago

Head of Growth

  • CEO conversation focused on work you personally led.
  • Live working session on one Richpanel vertical and one channel.
Sales

Account Executive

NewPosted 1 month ago

Account Executive

  • Role: Own inbound leads and drive sales growth at Richpanel, an AI-first customer service platform with proven product-market fit. Our founding AE earned INR 1.1 Cr last year through our 100% inbound sales motion. The next AE made INR 85 Lacs and the 3rd one is on track to make 60 lacs in the first year.
Engineering

Distinguished Full Stack Engineer

NewPosted 1 month ago

Distinguished Full Stack Engineer

  • Role: As our Distinguished Full Stack Engineer, you'll build a high-performance, scalable product by rapidly shipping new features and optimizing performance across our entire technology stack.
  • Product: We're transforming customer support with AI employees — enabling businesses to manage customer service with just one person instead of 100+.
Engineering

Lead Backend Engineer

NewPosted 1 month ago

Lead Backend Engineer

  • Role: As a Lead Backend Engineer at Richpanel, you will drive the performance and scalability of our backend systems, ensuring low latency and high throughput. You'll identify and refactor inefficient code, optimize database performance, and establish a robust observability stack.
  • Product: We're transforming customer support with AI employees — enabling businesses to manage...
Sales

Customer Success Account Manager

NewPosted 4 months ago

Customer Success Account Manager

  • Role: Own end-to-end success for a portfolio of high-value customers at Richpanel, an AI-first customer service platform disrupting the $400B BPO market. Help e-commerce brands automate support, reduce costs, and deliver effortless CX at scale.
  • Reports to: Head of Revenue
Sales

Account Executive - Outbound

NewPosted 4 months ago

Account Executive - Outbound

  • Role: Full-cycle outbound AE. You'll build your own pipeline, run your own discovery, deliver your own demos, and close your own deals. Target: ecommerce brands doing $50M+ in revenue. High intent Outbound with cold calls, cold emails, LinkedIn, video, events, customer referrals that opens the door for us.
Operations

Executive Assistant

NewPosted 4 months ago

Executive Assistant

  • Role: Own Richpanel’s office operations, ensure smooth day-to-day functioning, and provide direct executive support to the CEO.
  • Reports to: Amit RG, CEO