Intercom
Offering the best possible customer experience through real-time business messaging501-1000 EmployeesActively Hiring
- B2B
- Scale StageRapidly increasing operations
- Top InvestorsThis company has received a significant amount of investment from top investors
- Valuation $1B+This company has a valuation of $1B or more
- Website
- Locations
- Company size
- 501-1000 people
- Total raised
- $240.8M
- Company type
- StartupEnterprise Software Company
- Markets
- MobileSaaSSales and MarketingCRMMessagingCustomer ServiceAppsSoftwareCustomer Support ToolsMarketing Automation
Jobs at Intercom
The way businesses talk to people online is broken. Intercom is fixing it.
Filter by
Team
Location
Type
Other
Senior GTM Data Analyst
NewPosted yesterday
Senior GTM Data Analyst
- Data Insights & Reporting: Oversee the development of analytical models and reporting tools that offer transparency on GTM performance, on strategic initiatives, and other aspects of our customer-facing motions.
- Strategic Planning: Lead quarterly planning for top of funnel and align targets with Sales, Ma...
San Francisco
$185k – $215kOther
Staff Brand Designer
NewPosted 2 days ago
Staff Brand Designer
- Design for marketing campaigns and communications across multiple channels: paid and organic digital content, out-of-home advertising, events, product campaigns, animations, videos, reports, e-books, webinars, deck design, sales enablement, etc.
- Establish Intercom’s brand as a leader and reference point for the industry.
San Francisco
$209k – $243kEngineering
Senior Front End Engineer, Team Web
NewPosted 6 days ago
Senior Front End Engineer, Team Web
- Design, develop, and maintain complex front-end solutions, ensuring they are scalable, performant, and optimized for all devices.
- Collaborate with cross-functional teams to deliver seamless user experiences by translating design prototypes into code and ensuring back-end integration.
London
Engineering
Full Stack Engineer, Team Web
NewPosted 6 days ago
Full Stack Engineer, Team Web
- Design, develop, and maintain complex front-end solutions, ensuring they are scalable, performant, and optimized for all devices.
- Collaborate with cross-functional teams to deliver seamless user experiences by translating design prototypes into code and ensuring back-end integration.
Ireland • Dublin
Sales
Account Executive, Senior Small Business
NewPosted 6 days ago
Account Executive, Senior Small Business
- Evangelize our product by spearheading the growth and adoption of Intercom across our Small Business segment
- Manage the full sales cycle for Intercom’s Small Business customers, from prospecting to close, through a consultative sales approach
Sydney
Operations
Manager, People Systems
NewPosted 7 days ago
Manager, People Systems
- Partner with VPs and Directors in the People organization to design and continuously improve our People systems architecture and processes.
- Collaborate with peer leaders to establish your team’s annual strategy and quarterly roadmaps, focusing on automation and scalability to support the company's growth goals.
Chicago
Operations
Manager, People Systems
NewPosted 7 days ago
Manager, People Systems
- Partner with VPs and Directors in the People organization to design and continuously improve our People systems architecture and processes.
- Collaborate with peer leaders to establish your team’s annual strategy and quarterly roadmaps, focusing on automation and scalability to support the company's growth goals.
Ireland • Dublin
Operations
Manager, People Systems
NewPosted 7 days ago
Manager, People Systems
- Partner with VPs and Directors in the People organization to design and continuously improve our People systems architecture and processes.
- Collaborate with peer leaders to establish your team’s annual strategy and quarterly roadmaps, focusing on automation and scalability to support the company's growth goals.
San Francisco
$160k – $186kSales
Strategic Customer Success Manager, High Touch
NewPosted 1 week ago
Strategic Customer Success Manager, High Touch
- Develop a trusted advisor relationship with each of your high value customers at the C-suite and executive level, driving success with our platform and ensuring they receive maximum value from our solution throughout their lifecycle.
- Guide the customer and Intercom account team (Sales, Partners, Solution Engineers) to develop c...
Chicago
Sales
Senior Sales Engineer
NewPosted 1 week ago
Senior Sales Engineer
- Lead technical discovery to identify and address our customers’ needs
- Deliver an exceptional pre-sales experience by articulating Intercom's value and technical expertise
Ireland • Dublin
Sales
Senior Sales Engineer
NewPosted 1 week ago
Senior Sales Engineer
- Lead technical discovery to identify and address our customers’ needs
- Deliver an exceptional pre-sales experience by articulating Intercom's value and technical expertise
Chicago
Sales
Senior Sales Engineer
NewPosted 1 week ago
Senior Sales Engineer
- Lead technical discovery to identify and address our customers’ needs
- Deliver an exceptional pre-sales experience by articulating Intercom's value and technical expertise
San Francisco
$213k – $245kEngineering
Staff Product Engineer
NewPosted 1 week ago
Staff Product Engineer
- Contribute to our technical architecture as we grow. We scale to service requests from all our customers’ customers. We’re growing and so are they.
- Care about agility as much you care for scalability and availability. Continuous deployment keeps us focused on incremental releases. Even our biggest technical achievements roll out piece by piece, feature flagged out of sight.
Ireland • Dublin
Engineering
Staff Product Engineer
NewPosted 1 week ago
Staff Product Engineer
- Contribute to our technical architecture as we grow. We scale to service requests from all our customers’ customers. We’re growing and so are they.
- Care about agility as much you care for scalability and availability. Continuous deployment keeps us focused on incremental releases. Even our biggest technical achievements roll out piece by piece, feature flagged out of sight.
London
Engineering
Principal Engineer
NewPosted 1 week ago
Principal Engineer
- Have a mastery of domain knowledge and work as a leader within the R&D org to drive key strategic projects.
- Provide assessments of project progress, risks and challenges to engineering leadership to help guide resource allocation and prioritisation.
London
Engineering
Senior Product Engineer
NewPosted 1 week ago
Senior Product Engineer
- Develop technical plans and contribute to our technical architecture as we scale our products to serve tens of millions of people every day.
- Write Ruby code, which knits together a lot of AWS, infrastructure, platform and SaaS technologies that form the core of Intercom’s backend infrastructure
Ireland • Dublin
Engineering
Principal Engineer
NewPosted 1 week ago
Principal Engineer
- Have a mastery of domain knowledge and work as a leader within the R&D org to drive key strategic projects.
- Provide assessments of project progress, risks and challenges to engineering leadership to help guide resource allocation and prioritisation.
Ireland • Dublin
Operations
Senior Program Manager, Customer Support Operations
NewPosted 1 week ago
Senior Program Manager, Customer Support Operations
- Work with senior leaders to facilitate our biannual planning process, working with different teams to ensure our major initiatives are aligned with our support strategy and structured methodically from the ground up.
- Lead efforts to continuously enhance existing programs, ensuring they scale effectively as the ...
Chicago
Operations
Customer Experience Architect
NewPosted 2 weeks ago
Customer Experience Architect
- Develop an In-depth Understanding of Customer Needs: Immerse yourself in our customers’ unique service strategies and challenges to identify AI-first opportunities that transform their support operations.
- Lead Strategic Insight and Alignment Sessions: Facilitate workshops with customer stakeholders...
Chicago
Operations
Customer Experience Architect
NewPosted 2 weeks ago
Customer Experience Architect
- Develop an In-depth Understanding of Customer Needs: Immerse yourself in our customers’ unique service strategies and challenges to identify AI-first opportunities that transform their support operations.
- Lead Strategic Insight and Alignment Sessions: Facilitate workshops with customer stakeholders...
San Francisco
$142k – $192k