Customer Care Representative

Job Description
You will have the opportunity to join a team of support specialists who provide award winning customer support experiences through:
Answering customer’s product, service and account related questions.
Researching and assisting customers in troubleshooting technical issues over the phone.
Embracing ongoing personal development through regular training which helps to enhance your own technical knowledge and problem-solving skills.
Your responsibilities will include, but are not limited to the following:
Provide exceptional customer experiences by empowering your customers.
Tailor solutions for customers which can greatly enhance their product/service enjoyment.
Ability to navigate through multiple computer applications with speed and accuracy.
Ability to effectively research and identify solutions using computer-based resources.
Ability to work in a paperless work environment where customer privacy is paramount.
Ability to embrace feedback and coaching to help maximize your potential.