Salesforce Commerce Cloud QA Lead Engineer

Job Title: Staff QA Lead Engineer- Salesforce Commerce Cloud

Client: Direct

Rate: $Open/hr on C2C

Location: Remote

Duration: Long Term

Staff Engineer / QA Lead - SFCC

Lead the quality engineering workstream for a Salesforce B2C Commerce delivery pod while remaining an active hands-on QA automation engineer. Personally design, develop, execute and maintain Playwright/TypeScript tests, perform functional and exploratory testing, execute JMeter performance tests, and investigate complex defects. Alongside this individual contribution, own test strategy, team coordination, coverage, quality metrics and release-readiness recommendations.

Key responsibilities

Quality Leadership & Delivery Ownership

• Own pod-level test planning, estimation, in-sprint quality gates, regression readiness and the quality sign-off recommendation for releases.
• Define coverage across .com storefront, administrative tools, Business Manager, Kognitiv/MPP integrations, APIs and backend data flows.
• Lead defect triage, prioritize quality risks and monitor defect leakage, automation reliability and release-readiness indicators.
• Mentor and coordinate QA engineers while personally implementing automation, executing critical test scenarios and resolving difficult testing or production issues.

Automation Framework & Load Testing

• Own and actively develop the existing Playwright/TypeScript automation framework: write and review test scripts, enhance Page Object Model (POM) components and reusable utilities, debug flaky tests, and maintain CI/CD execution.
• Personally automate high-priority end-to-end and regression scenarios while assigning and reviewing other automation work; execute manual and exploratory tests when needed.
• Develop, maintain and execute JMeter load-test scripts; analyze throughput, response times and failures, and collaborate with engineers on performance improvements.

SFCC Functional & End-to-End Testing

• Validate end-to-end shopping journeys across the .com storefront and administrative tools, including product discovery, promotions, cart, checkout, payments, orders and customer communications.
• Use SFCC Business Manager modules and configurations to prepare and verify product, pricing, promotion, inventory and customer test data.
• Validate loyalty and payment-related scenarios involving Kognitiv and MPP, including required test-data configuration.
• Verify backend data setup and outcomes through APIs, browser developer tools, network traces, consumer data checks and data-layer inspection.