Account Manager(US/EMEA)

The Mission
We aren't automating scripts — we're deprecating the era of manual-heavy testing entirely. TestMu AI is building the world's first AI-native platform where Agentic Intelligence autonomously plans, authors, and self-heals the entire Quality Engineering lifecycle.
Advance revenue growth by nurturing and expanding key accounts through strategic relationship management.

The Pillars of Impact
🚀 1. Account Expansion (50%)
–Drive product adoption within key accounts.
–Identify and execute upsell opportunities.
–Expand footprint through cross-selling initiatives.
–Maintain high-level client satisfaction and loyalty.
⚙️ 2. Stakeholder Engagement (30%)
–Manage complex stakeholder relationships effectively.
–Serve as primary contact for all client communications.
–Navigate client organizations to identify key decision makers.
🧠 3. Strategic Insight (20%)
–Analyze account performance to inform growth strategies.
–Provide feedback to product teams for continuous improvement.
–Utilize industry insights to enhance client engagement.

Must-Haves — Do not apply unless you have these
✓You must have experience in relationship management.
✓You must have the ability to identify upsell opportunities.
✓You must have experience in managing stakeholder relationships.

The Bar — What you must prove
Proven revenue growth from key account management.
Increased revenue by 30% year-over-year in previous roles.
Demonstrated ability to execute upsell strategies.
Successfully upsold products, achieving a 20% increase in sales.
Effective stakeholder relationship management.
Managed and retained top-tier clients for over 5 years.
Strong product adoption initiatives.
Led initiatives that boosted product adoption by 40%.