Account Executive - LATAM

Account Executive - Go-to-Market (LATAM Remote)

About Alhena AI

Alhena AI is the hallucination-free AI Sales Associate for e-commerce brands. We help online retailers turn customer conversations into revenue by combining an AI Shopping Assistant, 24/7 support automation, and social commerce capabilities in one deeply integrated platform.

Our customers include Tatcha (Unilever), Victoria Beckham Beauty, and Puffy, with outcomes such as conversion lift, AOV uplift, and strong CSAT after deploying Alhena. We are backed by top-tier investors and growing quickly. This is an early go-to-market role, so you will help build the sales motion rather than inherit a mature playbook.

The Role

We are looking for a high-ownership Account Executive based in LATAM to own the full sales cycle for mid-market and enterprise e-commerce brands. You will prospect, create pipeline, run discovery and demos, navigate multi-stakeholder buying processes, and close new business.

This role is remote, but candidates must be able to work in Pacific Time or Eastern Time business hours. Fluency in English is required.

What You'll Do

• Own the full sales cycle from outbound prospecting through contract signature for mid-market and enterprise accounts
• Hunt for target accounts and leads, especially enterprise e-commerce, retail, beauty, wellness, fashion, home, and DTC brands
• Build outbound motions using AI-enabled prospecting and enrichment systems such as Clay, Apollo, Sales Navigator, sequencing tools, and similar workflows
• Create and maintain a healthy pipeline through cold outbound, targeted account research, partner channels, and inbound qualification
• Run discovery calls and product demos that connect Alhena's capabilities to revenue, conversion, CX, support automation, and customer experience goals
• Develop proposals, navigate legal/procurement, and manage deals with CX, e-commerce, marketing, and executive stakeholders
• Collaborate directly with founders, product, and customer success to refine ICP, messaging, objection handling, and handoff processes
• Keep CRM and pipeline hygiene accurate without needing to be reminded

Who You Are

• Based in LATAM, with strong overlap with Pacific or Eastern Time
• Fluent in written and spoken English
• 3-7+ years of full-cycle B2B SaaS sales experience with a track record of hitting or exceeding quota
• Proven experience hunting for accounts, contacts, and leads for enterprise or mid-market customers
• Familiar with AI-based outbound, enrichment, and prospecting systems such as Clay or similar tools
• Comfortable selling AI, automation, CX, sales, or commerce software to both business and technical stakeholders
• Strong discovery instincts: you ask thoughtful questions before pitching and can tie product capabilities to business outcomes
• Comfortable in early-stage environments where the sales playbook is still being written
• Excellent written communicator; your outbound emails get replies and your follow-up creates momentum
• High personal accountability; you own your number, pipeline, and follow-through

Bonus Points

• Experience selling into e-commerce, retail, or DTC brands
• Familiarity with Shopify, headless commerce, CDPs, CX/helpdesk platforms, or conversational commerce
• Prior experience at a Series A-C AI, ML, automation, or commerce startup
• Network in beauty, wellness, home, fashion, or consumer brands
• Experience helping build outbound systems, ICP lists, talk tracks, or sales playbooks from scratch

What We Offer

• Competitive base salary plus uncapped commission structure with accelerators
• Meaningful equity in a high-growth AI company at an early stage
• Direct access to founders and product leadership
• A differentiated product with clear ROI metrics you can stand behind in sales conversations
• Remote work for LATAM candidates with required Pacific or Eastern Time overlap

Alhena AI is an equal opportunity employer. We welcome applicants of all backgrounds.