Founding Growth Lead - Western Europe

Founding Growth Lead - Western Europe

Alhena · Full-time · Remote - Western Europe (including the UK and Switzerland)

Alhena helps ecommerce brands use AI to guide shoppers and deliver customer service. We work with the people responsible for ecommerce, digital experience and customer experience.

We’re hiring a growth lead who can turn a clear understanding of those buyers into campaigns that ship, useful content that reaches them, and conversations that progress commercially. You’ll work closely with the founders and our Business Development Lead, own the growth execution plan, and coordinate specialist contractors for editorial, search, design and event production.

This is a hands-on role. You should enjoy writing a campaign brief, improving a landing page, reviewing replies, talking to an agency partner and deciding what to stop. You’ll set priorities and assemble the right help rather than personally produce every asset.

What you’ll own

• Build focused campaigns around the problems ecommerce and CX leaders are trying to solve. Partner with BD on targeting, offers, outreach and follow-through.
• Improve the journey from discovering Alhena to understanding its value and requesting a relevant conversation.
• Turn customer evidence and product expertise into clear buyer content, demonstrations, newsletters and distribution through relevant communities and partners.
• Improve organic search and visibility in AI-generated answers through useful content, credible sources, sound measurement and clear commercial pages.
• Activate agency relationships through account mapping, practical enablement and joint programs. Run focused customer or partner events with production support.
• Own the weekly delivery calendar, contractor briefs and channel scorecard. Separate attention, positive replies, held meetings and accepted opportunities, and use the results to change the plan.

What we’re looking for

You have personally shipped work that attracted customers, built useful distribution or created commercial opportunities. This could come from B2B demand generation, a business or product you built, meaningful partnerships, or unusually strong ownership in an internship or early role. Walk us through the audience, offer, execution and follow-up, explain results with their denominators, and describe something you stopped when the evidence changed.

We welcome exceptional early-career candidates who can demonstrate the ownership this role requires. Academic distinction, a competition result or a substantial independent project can be a strong signal when you can connect it to clear thinking, initiative and execution. There is no minimum tenure or preferred university. This remains a hands-on growth ownership role: be ready to show how you would prioritize, ship, measure and improve work with a small team.

You write clearly, work comfortably in a CRM and analytics tools, and can manage several specialists around a small number of priorities. You use AI tools to accelerate research and production while checking facts, claims and buyer relevance.

Experience in commerce software, customer experience technology or an agency serving retail brands is especially useful. Your previous title matters less than evidence that you can execute and own the outcome.

You’ll need fluent written and spoken English for buyer, partner and team conversations. We welcome different accents and backgrounds. We’ll agree regular working-hour overlap with the team and the US or European markets you support before an offer.

Your first 90 days

• First 30 days: Learn the buyers and product, establish a trustworthy channel baseline, agree priorities with BD, and ship a focused campaign with a clear offer and follow-up path.
• By 60 days: Improve priority website journeys, establish a repeatable content and distribution cadence, and run a practical activation with an existing agency partner.
• By 90 days: Show which activities produce relevant conversations and commercial progression, stop weak experiments, and propose the next allocation of effort using the evidence.

We’ll agree specific performance goals after you’ve reviewed the baseline and available resources.

How we’ll get to know you

Start with a conversation about work you’ve actually shipped. Shortlisted candidates complete a paid exercise capped at three hours using a supplied, redacted brief, followed by a discussion of their decisions. The exercise involves no live outreach or production account access. Finalists meet the team and complete reference conversations.

Apply through Wellfound with your CV or LinkedIn profile, your location and availability, and one example of exceptional work: a campaign, product, business, partnership, academic achievement or independent project. Explain your personal contribution, the outcome and what you learned. Include a link or redacted work sample where possible.

Compensation and working arrangements

Annual base salary: US$72,000–US$96,000. The final offer depends on relevant experience and the agreed employment arrangement.

Our collaboration timezone is Pacific Time (America/Los_Angeles). Regular overlap with Pacific Time business hours is required; exact daily hours will be agreed before an offer.