Sales Development Representative (SDR)

Who are we? UpGuard’s mission is to protect the world’s data. We obsessively seek out elegant, robust ways to enable our customers to find, acknowledge, and remediate cyber risk. With UpGuard, organizations leverage our security expertise and software to automate what was once laborious, spreadsheet-driven processes–whether it's monitoring the attack surface of hundreds of vendors or assessing the security of their own infrastructure. UpGuard is used by some of the world’s largest, fastest-growing, and most innovative companies. At UpGuard, our Sales team has not only been pivotal in growing our business but more importantly, showing the value of our product on a daily basis. We have a highly collaborative sales culture and take on a consultative approach, focusing solely on what’s best for the customer. In 2023, our Sales team exceeded revenue targets and we’re only just getting started! We’re on the lookout for high-energy individuals who are hungry to get better every day, have a desire to win, and are seeking to sell a product that is helping solve a massive problem for businesses across the globe.

Where does this role fit in?As an SDR at UpGuard, you will be creating and qualifying new sales opportunities for our sales team. We’re looking for a driven individual who possesses an inquisitive mind, an excellent phone presence, and enjoys the challenges of outbound prospecting.

What will you accomplish?

• Generating new opportunities across EMEA using outbound tactics (email sequences, LinkedIn, cold calling etc.)
• Identifying, targeting and nurturing potential outbound opportunities
• Understanding the needs of prospects and communicating them clearly to the sales reps you’re working with
• Clearly articulating UpGuard’s value proposition and products to prospects and positioning it based on their particular problem/need
• Taking accurate and detailed notes in our CRM.
• Working collaboratively with sales, marketing and product to utilize the insights you learn from prospects to make process and product improvements

What do we need from you?

• 6-12 months experience in B2B tech sales as an SDR/BDR
• Experience cold calling and outbound sales
• High level of proficiency in the English language, both written and spoken
• Ability to give and receive feedback – you will collaborate with our sales and marketing teams to drive process improvements
• High energy and willingness to learn
• The role is fully remote, so we require employees to have a remote setup (don’t worry if you don’t, we help with this!)

What would give you an edge?

• 1yr+ B2B SaaS experience
• Domain experience in cybersecurity or supply chain information risk
• Experience with Hubspot, Outreach.io, or other CRM software/Sales Engagement
• Software Familiarity with tools such as Lusha, Zoominfo & Sales Navigator is a big plus

What's in it for you?

• At UpGuard, we’re passionate about our work, but we’re also passionate about employee wellness and personal growth. We offer a competitive benefits package to help maximize the well-being of all UpGuardians. This includes:
• Monthly Lifestyle subsidy: use this for financial, physical and mental wellbeing
• WFH set-up allowance: to ensure you have the right environment to work in, we will help you get set-up within your first 3 months at UpGuard
• $1500 USD annual Learning & Development allowance: to support your career development all team members will be able to expense development opportunities against this allowance
• Generous Annual Leave/PTO allowances: time to recharge your batteries
• 18 weeks paid Parental Leave: irrespective of parenting role
• Personal Leave allowance: this includes sick & carer’s leave
• Fully remote working environment: whilst we have physical offices in Sydney & Hobart, we do not mandate compulsory attendance
• Top spec hardware: all team members will be provided with top-spec laptops for their role
• Personal device security & online privacy protection subsidy: UpGuard provides team members with a paid subscription to personal device security & online privacy protection platform
• Generative AI subsidy: UpGuard provides paid subscriptions for all team members to access generative AI tools to support their work
• Health Insurance
• Equity