Product Implementation Specialist

At Humaans we believe that a successful implementation can drive incredible product adoption and sets the right tone of a quality long terms relationship with customers. Managing quality implementations with large data sets involved, it's hard work that requires care for the details, accuracy and efficiency.

As a Product Implementation Specialist you'll be at the forefront of helping our customers get the most value out of the Humaans technology and ensuring their are enabled to address their challenges and achieve their goals.

If this sounds exciting to you, we'd love to chat!

About us

Humaans is a next generation HRIS supporting globally distributed organisations. Powered by a flexible data model, deep integrations, fast APIs, and enriched by AI, Humaans removes manual work, reduce compliance risk and enhance your employee experience. Humaans reduces ongoing administrative work by 65% and onboarding time by an average of 55%.

We've raised $20 million in VC funding to date. Investors include major Tech players such as Lachy Groom; Slack founder Stewart Butterfield; Shopify founder Tobias Lütke; Figma Founder Dylan Field; Linkedin ex-CEO Jeff Weiner; Stripe COO Claire Johnson; Y Combinator; Moonfire; Frontline Ventures; Exor and more.

You’re excited by:

• Working closely with customers to ensure a successful product set up and onboarding experience from purchase to launch.

• Managing implementation processes end-to-end understanding customers' challenges to achieve the target timelines and goals set.

• Working closely with Sales and Customer Success teams to ensure a seamless customer handover.

• Contributing to the continuous enhancement of our products by providing feedback to our Product and Engineering teams.

• Playing a key role in the post-sales customer journey, setting the tone for a long-term, value-driven relationship with our customers.

• Working with large data sets that may often be complex.

• Working to optimise the data migration step.

• Understanding our customer's requirements and configuring a solution that delights them.

• Contributing in the improvements of our processes and best practices.

• Working and managing multiple stakeholder goals.

Things that will get us excited about you:

• Proven experience in owning data implementation projects, particularly in a SaaS environment.

• Strong project management skills with a track record of delivering projects on time and within scope.

• A deep understanding of customer needs in the context of software implementation, with the ability to anticipate challenges and devise effective solutions.

• Experience working in cross-functional teams, with a knack for harmonising efforts and driving collaborative success.

• Comfortable in a dynamic, fast-paced environment, able to adapt quickly to changing priorities.

• Proficiency in Google Sheets, Excel, Asana and ability to pick up new tools quickly.

• Confident supporting customers understanding of integrations, API's & webhooks.

This is an in-person role based at our Central London office (Chancery Lane). Our team comes together in the office on Tuesdays, Wednesdays, and Thursdays to fuel collaboration and connection.

Package & Benefits

Early stage startups can be messy – we know that. We're putting effort in providing you with the best employee experience and a quality driven environment in exchange for trusting us.

💰 Salary. Competitive compensation.

📈 Equity. Meaningful equity so that you own part of the company.

🏝️ Time off. 25 days of paid time off per year plus public holidays.

🆘 Health. Bupa Private health and dental insurance.

💻 Technology. A brand new MacBook.

🎒 Learning and development. Budget for books and other resources you need.

Why Join Humaans Today?

🚀 Transform an Entire Industry. HR tech is ripe for disruption, and we're leading the charge. Traditional HR products are clunky, slow, and fail to deliver a seamless experience. Businesses are tired of outdated, fragmented solutions that don’t scale. Humaans is here to disrupt that status quo with powerful, scalable solutions that work for every part of the organization.

🌍 Tackle a Game-Changing Challenge. HR Tech used to be overlooked – not anymore. The way people work is evolving faster than ever, and the needs of global companies are changing in real-time. Humaans is at the forefront of this change, reshaping how businesses operate and empowering teams everywhere.

🔥 Work in a Quality-First Culture. At Humaans, we’re obsessed with delivering top-notch user experiences. Every decision we make is guided by our dedication to design, performance, and customer experience.

⚡ Accelerate Your Career. Joining us at this stage means you’ll be growing alongside the company. We’re learning together, shaping the future of HR tech, and offering you an unmatched opportunity for personal and professional growth.

💎 Backed by the Best. We’re proud to have the support of legendary investors and tech leaders, including Y Combinator and Lachy Groom, the founders of Slack, Shopify, and Figma, Asana’s former CRO, the former CEO of LinkedIn and more. With this powerhouse backing, we’re set to building something truly special.

Our Commitment to Diversity

At Humaans we’re looking for genuinely good people that are transparent and emphatic. We’re committed to providing equal opportunities, a diverse and inclusive work environment, and ensuring a fair interview process for everyone. You’re welcome to apply no matter your gender, ethnicity, sexual orientation, religion, civil or family status, age, disability, or race.