Senior Manager - D2C

Senior Manager - D2C

Roles & Responsibilities

• Responsible for scaling D2C brand’s portfolio on the platform with interventions and liaising with various internal & external stakeholders
• Partner with demand, store-front & category teams to ensure the deliverables are met for D2C brands.
• Manage team of account managers, executives and data analysts to achieve AOP
• Program Management encompasses - GMV growth, TOI & Target Negotiation, Strategic Account Services, Marketing as a Service, Brand Full Stack Services
• Business Development: Speaking to brands and onboard them on the D2C – Rising Star Program.
• Enhancing the D2C program structure to create differential experience for the brands from the current set of MP brands
• Monitor & Manage Key Business Metrics: Customer acquisition/ retention, Conversion, Segment/ Booking Volumes, Net Revenue, Revenue per Segment, Marketing/ Discounts per Segment and EBIT

• Inputs to Supplier Relationships: Provide critical inputs to the Supplier Relations team for their ongoing discussions with various airlines

• Product: Monitor global trends in consumer behavior and use a deep understanding of consumer needs

• Cross-Functional Ownership: Role entails close working with various internal teams across Product, Technology, Fulfillment, Customer Support, Corporate Strategy and Marketing etc. The role will be to manage relationships and take accountability of the end to end delivery of tasks to lead to traffic growth, conversion and additional revenue for each category.

• Pricing and Promotions: Ideate sales promotions with marketing teams, manage website pricing through bench-marking

• Reporting: Performance reporting to internal and external stakeholders

Desired Candidate

• Prior P&L / Category Management / Corporate Development/ Corporate Strategy/ Product Management experience preferable
• Approximately 5-7 years’ experience
• Excellent understanding of market and consumer trends
• Highly analytical. Advanced knowledge of MS Excel.
• Self-starter with excellent communication, leadership, presentation, interpersonal and analytical skills
• Ability to communicate effectively with different functional teams and levels to lead the achievement of the objective
• Demonstrated strong performance in prior roles with outstanding execution and problem-solving skills
• Ability to build strong business relationships with key stakeholders and partners