Senior Revenue Enablement Manager

Meet Upside:

We created Upside to transform brick-and-mortar commerce. Our technology uses the sophistication of online retail—profit measurement, attribution, and incrementality—to provide users with more value on their everyday purchases and brick-and-mortar businesses with new, profitable customers. We've helped millions of users earn 2 to 3 times more cashback than any other product, and hundreds of thousands of brick-and-mortar businesses earn measurable profit. Billions of dollars in commerce run through the Upside platform every year, and that value goes directly back to our retailer partners, the consumers they serve, and important sustainability initiatives.

The Impact You’ll Make:

Upside is looking for an experienced Senior Revenue Enablement Manager to guide the success of our Retailer Go-to-Market teams. You will have experience in revenue enablement, revenue operations, or a related field and will develop enablement strategies that increase efficiency, optimize performance, and contribute to revenue growth. You will report to our Director, GTM Enablement.

Develop and Implement Enablement Programs

• Oversee the Onboarding program for all new RGTM team members (Sales, AMs, Marketing, Client Delivery, Sales Ops)
• Design, launch, and manage comprehensive enablement programs focused on product training, skill development, and ongoing learning
• Create engaging content and training materials, including presentations, playbooks, and guides, tailored to different roles within the revenue team

Performance Optimization

• Analyze performance metrics to identify skill gaps and areas for improvement.
• Develop training sessions and workshops to address identified needs and track improvements post-training
• Collect and act on feedback from RGTM teams to refine enablement programs and improve their effectiveness
• Measure and demonstrate results of enablement work.

Process and Tool Implementation

• Oversee the adoption and use of sales tools (e.g., Salesforce, Gong, Highspot, , Confluence, etc.).
• Standardize and refine sales processes to improve efficiency and guide better outcomes.

Content Management

• Create a centralized content library for easy access to resources, training materials, and best practices.
• Create prescriptive plays for reps to use, highlighting the content most likely to lead to increased site launches

Merchant Education

• Support Upsides Merchant (client) Enablement efforts by building a Merchant Education program
• Build content, deliver Merchant trainings and webinars, and measure the effectiveness of the program

What You Have:

• 5+ years in a sales enablement, revenue operations, or similar role, in a B2B environment.
• Experience facilitating impactful training programs.
• Experience with CRM software (e.g., Salesforce), sales enablement platforms (e.g., Highspot, Seismic), and learning management systems.
• High degree of collaboration and ability to work across diverse teams

• Experience with Challenger Sales methodology

• Bachelor's degree

Location:

This hybrid role is required to work at our NYC or DC office for two days/week.

Compensation:

The US base salary range for this full-time position is $132,000 to $145,950 + equity + benefits. The final starting pay will be determined based on job-related skills, experience, qualifications, work location, and market conditions. Your recruiter can share more about the specific salary range during the hiring process.

Benefits:

• Medical, dental, and vision coverage starting on Day 1
• Equity (ISOs)
• 401(k) program
• Family planning programs + paid parental leave
• Physical fitness and wellness memberships
• Emotional and mental health support programs
• Unlimited PTO + 10 federal holidays + our annual, week-long Winter Break
• Flexible work environment + support for your home office setup
• Lunch reimbursement for in-office employees
• Employee Resource Groups
• Learning and Development opportunities
• Transparent culture
• Amazing mission!

Why Join Upside?

Our mission, values, and dedication to inclusivity guide our team of more than 300 people worldwide, and the quality of our culture is reflected in the impact we've had on the people and businesses we work with. But don't just take our word for it! In 2023, Upside was included as a Top Workplace in the USA, received six Best Places to Work awards from Built In, was named a Top Workplace for Perks & Culture by The Muse, and was listed second year in a row on the Deloitte Fast 500.

At Upside, we believe that diversity drives innovation. Our differences are what make us stronger. We're passionate about building a workplace that represents a variety of backgrounds, skills, and perspectives and we do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Everyone is welcome here!

Notice To Recruiters And Placement Agencies:

This is an in-house search with a dedicated recruiter. Please do not submit resumes to any person or email address at Upside. Upside is not liable for, and will not pay, placement fees for candidates submitted by any party or agency other than its approved recruitment partners.

#LI-Hybrid

#LI-CO