Sales Operations Manager

Job Title: Sales Operations Manager

(Remote Opportunity)

Company Overview: Gratia is a tech-enabled platform providing on-demand, pre-vetted analysts to clients and offering apprenticeship as a service to analysts. Gratia offers a unique analysts-as-a-service platform that finds high-potential candidates, assesses their skills, and matches them with roles, while continuously upskilling them on the job. Gratia also provides apprenticeship opportunities that unlock grants and tax credits across the US and other countries, ensuring the delivery of high-quality work.

Introduction: As a Sales Operations Manager at Go Gratia, you will play a crucial role in supporting the Sales Directors by ensuring data accuracy, maintaining reporting standards, and providing analytical insights. This remote role is integral to live-time decision-making and optimizing sales operations. Are you ready to help drive data-driven success and support our Sales team?

Responsibilities:

Data Management & Integrity:

• Execute daily data validation processes to ensure real-time accuracy in customer and deal activity data.
• Serve as the primary contact for data clarification and ensure reliable access across territories for Sales Directors.

Report Preparation & Distribution:

• Produce standardized and customized sales performance reports, including pipeline status, win/loss ratios, and revenue forecasts.
• Maintain a strict reporting schedule for weekly, monthly, and quarterly updates.
• Address ad hoc reporting needs by leveraging pre-set criteria for immediate access to actionable data.

Dashboard Oversight:

• Manage and ensure accuracy of sales dashboards to provide visibility into key performance indicators (KPIs).
• Conduct periodic dashboard reviews and make necessary adjustments for alignment with Sales Directors' objectives.
• Collaborate with Sales Operations leadership to resolve system issues affecting dashboards.

Record Keeping & Documentation:

• Maintain comprehensive records of reports, data entries, and corrections for future reference.
• Log reporting requests and completed tasks to ensure transparency and track consistency.

Analytics Support:

• Analyze historical data to identify trends and provide actionable insights to Sales Directors.
• Prepare monthly summaries of key sales metrics and insights.
• Consolidate past sales data for business reviews to support strategic decision-making.

Conclusion: Joining Go Gratia as a Sales Engineering Operations Analyst offers an exciting opportunity to shape the efficiency of our sales engineering processes and contribute to the alignment between sales and technical teams. Your expertise in data analysis, process standardization, and cross-functional collaboration will be key to driving success and optimizing the sales process. We look forward to your contributions in enhancing our operational effectiveness.

Compensation and Employment Details:

• Salary: $35 per hour, reviewed after 13 weeks
• Candidates must be able to start in December
• Initially the role is for a 13 week period with the possibility to extend

We are excited about the possibility of you joining us in this venture and look forward to seeing the profound impact you will have on our organization.