Solutions Engineer

About Us

At Pagos, we’re passionate about empowering businesses to take control of their payments stack and solve the puzzles standing between them and optimized growth. Our global platform provides developers, product teams, and payments leaders with both a deeper understanding of their payments data and access to new payments technology through user-friendly tools that are easy to implement. To succeed in this, we need creative thinkers who are willing to roll up their sleeves and start building alongside us.

About the Role

This role is responsible for linking our cutting-edge payment solutions to customer needs, demonstrating the unique value of our products, and implementing tailored solutions that exceed customer expectations.

As a Pagos Solutions Engineer, you’ll engage directly with clients, ensuring their requirements are met with precision and innovation. You’ll work closely with cross-functional teams—including Commercial, Product, and Engineering—to leverage collective expertise in enhancing product offerings and operational excellence.

In this dynamic role, you will:

• Play a key role in the full lifecycle of customer acquisition, from presales to implementation

• Conduct compelling value-focused demonstrations of all Pagos products, thereby fostering customer engagement and understanding to drive adoption

• Act as a subject matter expert on Pagos products and serve as a payments solution thought partner alongside cross-functional teams

• Manage a pre-sales delivery process, including documentation for internal and external stakeholders

• Use customer feedback and data-backed insights to act as the voice of the customer in roadmap and prioritization planning

• Partner with Account Management to support expansion of product adoption with existing customers

What We’re Looking For

We’re looking for someone with:

• 5+ years of experience in a customer-facing consultative pre-sales role, with a proven track record in managing and delivering complex technical solutions

• Strong interpersonal skills with the ability to develop and maintain relationships with both internal and external stakeholders while navigating technical challenges

• Excellent communication skills with the ability to articulate technical requirements, update documentation, and gather feedback from a variety of stakeholders

• An understanding of and experience with APIs/SDKs, and the ability to to communicate and demonstrate the implementation of API products

Nice to haves:

• Prior experience within fintech and/or payment solutions

• Experience working in high-growth, venture-backed startup(s)

• Experience working in Data Analytics or data visualization platforms

*Pagos does not accept unsolicited resumes from third-party recruiting agencies. All interested candidates are encouraged to apply directly. *