Business Development/Pre-Sales Lead - Atlassian Solutions

Opening from Cprime India - All locationsCprime, a Goldman Sachs and Everstone Capital portfolio company, is more than just a full-service consulting firm – we are your strategic partner for driving innovation and agility in your business. Cprime is trusted around the globe to provide strategic and technical consulting, coaching, and training to businesses leading their industry in digital transformation. With over two decades of experience, we have honed our expertise to help organizations adapt at the speed the market demands. In a world where every business is reliant on software, it’s time to embrace change, or be left behind.

We’re more than consultants; we’re passionate problem solvers on a mission to help your organization thrive in a technology-driven world. We’ve created a dynamic environment with strong innovation where growth is encouraged and diversity is celebrated. We continuously challenge each other to work smarter and adapt new ideas. Our Cprimers are given the flexibility to work, opportunities to collaborate, and have fun along the way.

Key Responsibilities:

• The Business Development/Pre-Sales Lead will be responsible for driving business growth and supporting pre-sales activities with a focus on Atlassian-related solutions such as JIRA and JIRA Align. This role involves engaging with clients to understand their needs, developing tailored solutions, responding to RFPs, and collaborating with a broader solutioning team spread across the geographies. The ideal candidate will have 12+ years of experience in business development and pre-sales, particularly with Atlassian platform implementations.

• Business Development: Identify and pursue new business opportunities, develop strategic relationships with clients, and drive revenue growth.

• Solution Design: Develop comprehensive solutions using Atlassian tools, including JIRA, JIRA Align, Confluence, and other related platforms, tailored to client requirements.

• Client Engagement: Engage with clients to understand their business needs, present solutions, and manage client expectations throughout the sales and project lifecycle.

• Estimation and Planning: Provide accurate estimates for project timelines, resources, and costs. Develop detailed project plans and ensure alignment with client goals.

• Pre-Sales Support: Respond to client inquiries and requests for proposals (RFPs), ensuring timely and accurate responses that align with client needs and company capabilities.

• Solution Review Calls: Participate in solution review calls, both internal and client-facing, to discuss project progress, address concerns, and ensure alignment with client expectations.

• Collaboration: Work closely with the broader solutioning teams in the US and UK to ensure seamless integration and delivery of solutions. Coordinate with cross-functional teams to ensure project success.

• Continuous Improvement: Stay updated with the latest Atlassian products and features. Drive continuous improvement initiatives to enhance solution offerings.

• Documentation: Maintain comprehensive documentation of solutions, configurations, and processes to ensure knowledge sharing and continuity.

Typical Customer Requests:- Custom Workflows: Design and implement custom workflows in JIRA to match specific business processes and improve efficiency.

• Integration with Other Tools: Integrate Atlassian tools with other software applications such as Slack, GitHub, Jenkins, and ServiceNow to streamline operations.
• Advanced Reporting: Develop advanced reporting and dashboard solutions in JIRA and Confluence to provide insights into project performance and team productivity.
• Migration Services: Plan and execute migrations from other project management tools to Atlassian platforms, ensuring data integrity and minimal disruption.
• Automation: Implement automation rules in JIRA to reduce manual tasks and enhance productivity.
• Security and Compliance: Ensure that Atlassian implementations meet security and compliance requirements, including user permissions, data privacy, and audit trails.
• Performance Optimization: Optimize the performance of Atlassian tools to handle large-scale projects and high user loads.
• User Training: Conduct training sessions for end-users and administrators to maximize the effective use of Atlassian tools.
• Customization: Customize JIRA and Confluence interfaces to improve user experience and align with corporate branding.
• Agile Transformation: Support clients in their Agile transformation journey by configuring JIRA Align and providing best practices for Agile methodologies.

Qualifications:

• Bachelor’s degree in Computer Science, Information Technology, or a related field.
• 12+ experience in business development and pre-sales, particularly with Atlassian platforms, including JIRA, JIRA Align, Confluence, and other related tools.
• Strong understanding of Agile methodologies and project management principles.
• Excellent client-facing skills with the ability to communicate complex technical concepts to non-technical stakeholders.
• Proven track record of successfully delivering large-scale Atlassian implementations.
• Strong problem-solving skills and attention to detail.
• Ability to work collaboratively with remote teams and manage multiple streams of work simultaneously.
• Relevant certifications in Atlassian tools are a plus.