Founder's Office(Growth)

About BiteSpeed

Hey there! We are a Sequoia backed SaaS startup on a mission to help e-commerce brands embrace conversational commerce as the future of selling online.

Currently, 2000+ Shopify brands across 50+ countries use BiteSpeed to drive 20%+ revenue doing everything from Whatsapp marketing to chatbots & handling support across channels.

💡Read more about our mission and the story of commerce here- https://www.notion.so/bitespeed/BiteSpeed-s-Mission-the-Future-of-Commerce-b3cf14a080d94654ba46693c8cacd24f

Check out more about us here - https://www.bitespeed.co/ and do read through our 200+ odd 5-star reviews to get a sense of what our customers say about us here- https://apps.shopify.com/bitespeed-fb-messenger-chatbot (we openly brag about this 😉)

We’ve had some solid investors back us (making it easier for you to stalk us since you’d do this anyway):-

• BiteSpeed Raises $1.9 Million Seed Funding From Sequoia India's Surge- https://www.entrepreneur.com/en-in/business-news/bitespeed-raises-19-million-seed-funding-from-sequoia/418414
• D2C Enabler BiteSpeed Raises Funds From Sequoia's Surge, CRED's Kunal Shah, Others- https://inc42.com/buzz/d2c-enabler-bitespeed-raises-funds-from-sequoia-surge-creds-kunal-shah-others/
• [Funding alert] BiteSpeed raises $275K in seed round led by Whiteboard Capital- https://yourstory.com/2020/12/funding-bitespeed-sandeep-tandon-freecharge-whiteboard-capital

About the role

This is a true generalist business role that involves working closely with our CEO on growth and revenue initiatives. It’s an intense, always on, high impact role. If you enjoy all things business & sales, juggling multiple initiatives and like rolling up your sleeves to get the job done this might be the role for you :).

The role spans across unlocking new 0-1 motions in international markets, starting and scaling new channels like partnerships and events, overseeing sales and account management strategy & revenue operations.

What you’ll do

• Partner with sales teams on revenue maximisation initiatives ranging from pricing and packaging strategy to optimising demos and pitches for different segments of customers.

• Setting up tooling and operational processes for sales monitoring and revenue planning.

• Partner with CS teams on upselling and churn management strategy.

• Own new 0-1 initiatives in international markets for expansion.

• Own new channel initiatives like partnerships and event marketing.

• Work closely with CEO on enterprise deals

What makes you a good fit

• 2+ years of early stage startup experience on the business side.

• Love all things business and sales and don’t shy away from getting your hands dirty to get the job done.

• Comfortable with early stage startup imperfections and able to operate in disorder.

• Extremely high agency and adaptability to make things happen.

Salary and Location

Location: Bangalore

Expected CTC: We pay top of market for the right folks and also offer generous equity (ESOP) to everyone in the team

Over time we’ve realised that while we’re super excited about shaping the future of commerce, a big part of why people join us and stick with us is because they resonate with our way of life. You could call it work culture - but it ends up becoming more than just that.

It’s taken us time to discover and articulate what our culture feels like, this evolving document is an attempt to candidly share what it’s like working at BiteSpeed.

Our Purpose

At BiteSpeed, work is personal. You could blame this on us being existential, but most of us are spending the best years of our lives doing this and we want to be purposeful about the kind of workplace we’re trying to create. Our purpose is about why we’re here and what we care about:-

• Personal Transformation

  We like to think of BiteSpeed as being a gym for our careers. It’s where we come to do great work we can be proud of and push ourselves in the pursuit of excellence. Is it comfortable? No. Is it painful? Sometimes. Is it fulfilling? Yes.

  We were never the company that was supposed to win - We started out of a dorm room, solo founder, early engineers who hadn’t written code in their lives setting out to build a global SaaS company.

  Our roots are in doing things we are unqualified for and we bet on people who want that journey for themselves. There are stories of people across the company from a 20 year old who’s never done sales closing enterprise deals to a college intern owning an enterprise product lifecycle - these are the stories we are proud of. If someone can look back after 2 years of working at BiteSpeed and say they don’t identify with who they were, we’d call it a success and we want to help them get there.

• Wealth Creation

  Somehow most companies are shy about wanting to make money. It’s looked at as this thing which everyone does but no one really talks about.

  We’re not ashamed of doing it for the money. Wealth unlocks choice. If life is an amusement park, we think there is value to getting an unlimited rides pass. It's purposeful for us to try to create wealth that allows people to achieve their life's dreams - whether that's owning a house or booking a dream vacation for their parents.

We do this by ensuring everyone in the team gets equity and there are generous cash equity bumps on a frequent basis to reward performance and alignment in values.

• Winning Together

  We’re not here for a participation certificate. We’re playing to win. The keyword here is ‘together’. Winning ‘together’ is about recognising it’s a team sport.

We don't care about man of the match awards, either we win the trophy or we don’t. There is a certain camaraderie that comes with winning together that’s hard to explain, but it’s deeply fulfilling and energising. The question we ask ourselves is - can we play the game like it’s never been played before?

Our Values

Our values are about how we do what we do. Values define the right thing to do. We hire, reward and sometimes have to let go based on our values. ****We have 5 core values:-

• Go Above And Beyond

  We value people who care about doing a good job. Going above and beyond is about doing more than the bare minimum that gets the job done and raising the bar each time we have the opportunity to do so

• Making Things Happen

  Each company has an operating rhythm and this is that for us. Making things happen is the opposite of being passive. It’s about high agency, about always believing there is a way to get what we want and either finding the way or making the way

• Say It Like It Is

  We are candid and direct when it comes to sharing feedback, transparent with our numbers and intellectually honest about the realities of any business situation

• Progress Over Perfection

  We’re not building rockets. We care about moving fast and iterating towards perfection. We like to take a minimum viable approach to prioritisation and problem solving and actively look for 80/20 solutions

• Don’t Take Yourself Seriously, Take Your Work Seriously

Perks & Benefits

Small things we’ve done to ensure we take care of our wellness, learning & keep things fun:-

• Health Insurance - Health insurance cover and accident coverage for extra cushion and mental peace when rainy days hit us

• Work From Home Budget - Your gadget quirks are taken care of with our WFH budget, whether its a standing desk to burn those extra calories or showing off your cool desk setup, we’ve got you covered

• Quarterly Offsites - Quarterly offsites are a core part of the BiteSpeed culture. Our offsites range from intense quarter planning sessions to crazy mafia nights and competitive cricket matches (with a lot of trash talking)

• Cult Fitness Membership - All work and no play makes jack a dull boy. Cult Fit and Cult Play passes to make sure we hit the gym more often

• Personal Development - We sponsor courses, conference tickets, books on a case to case basis to ensure we’re constantly growing

• Unlimited Leaves - We trust people to make good decisions on when they need a break and for how long (leave management systems are expensive, but that’s a separate discussion)

• Salary In Advance - Trust first, by default. We pay out salaries in the first week of the month