eLearning Developer - CDMS (Remote)

Veeva Systems is a mission-driven organization and pioneer in industry cloud, helping life sciences companies bring therapies to patients faster. As one of the fastest-growing SaaS companies in history, we surpassed $2B in revenue in our last fiscal year with extensive growth potential ahead.

At the heart of Veeva are our values: Do the Right Thing, Customer Success, Employee Success, and Speed. We're not just any public company – we made history in 2021 by becoming a public benefit corporation (PBC), legally bound to balancing the interests of customers, employees, society, and investors.

As a Work Anywhere company, we support your flexibility to work from home or in the office, so you can thrive in your ideal environment.

Join us in transforming the life sciences industry, committed to making a positive impact on its customers, employees, and communities.

The Role

As the eLearning Developer, you will be responsible for crafting visually engaging, learner-centric product training courses that enable customers, partners, and employees to effectively use, administer, and configure Veeva products. Must be passionate about developing engaging online content that boosts end user performance and confidence using Veeva products.

Strong technology (SaaS) and content development skills are a must. You must be an expert in developing eLearning courses utilizing Articulate Storyline and enjoy creating interesting and engaging designs for learners. You should welcome the opportunity to constantly learn new skills at a quick pace to keep up with product enhancements and changes in the team’s design and development processes. Life sciences industry experience and knowledge of clinical trial process preferred (pharmaceutical, biotech, medical device companies, CRO’s, and academic & public health organizations). This is a remote, full-time permanent role with Veeva. Our work processes are designed so that you can be productive in the environment that works best for you. We have no work location requirement if you are in close proximity to an airport and able to meet future travel requirements. Veeva Systems does not anticipate providing sponsorship for employment visa status (e.g., H-1B, OPT) for this employment position.

What You'll Do

• Work under the direction of the Curriculum Manager, assigned SMEs and instructional developers to shape eLearning modules and microlearning videos for role-based users
• Given course objectives, product use cases, and technical resources (product documentation, presentations, and videos), create immersive, learner-centric courses that achieve the stated objectives using Articulate Storyline
• Work both independently and cross-functionally with subject matter experts to shape effective instructional content using realistic business examples and appropriate hands-on activities
• Reverse engineer internal content (presentations, webinars, documentation) into instructional content
• Update and improve existing training materials and production methodologies to bring them into alignment with standards
• Perform full quality checks and testing of eLearning courses in LMS environment
• Collaborate with instructional designers, vendors, stakeholders, and business teams to identify goals and expected outcomes for the development and update of learning experiences
• Apply knowledge of adult learning principles and theories to the development of course activities and interactions
• Work with cross functional team members to ensure team success and delivering value
• Occasional travel for team meetings and conferences

Requirements

• 5+ years experience developing multimedia development in audio, video, and/or animation using Articulate Storyline (required), Articulate Rise, Camtasia, Captivate, and Vyond
• Superb attention to detail by creating high-quality content and following content development processes
• Superb technical troubleshooting skills because you’ll be working with pre-release software to create system simulations
• Excellent analytical and writing skills with a demonstrated aptitude for creating instructional content for both a technical audience and a business user audience
• Strong ability to troubleshoot eLearning course support issues and independently find resolutions
• Detail-oriented, project management skills, and ability to manage multiple projects at various stages simultaneously
• Flexible, collaborative, team-oriented individual who shows initiative and holds themselves accountable
• Utilize adult learning methodologies and applying them to the development of eLearning experiences

Nice to Have

• Experience using SnagIt and Monday.com
• Degree in Graphic Design or Instructional Design
• Experience with Veeva products
• Experience with Learning Management Systems
• Life sciences industry experience and knowledge of clinical trial process preferred (pharmaceutical, biotech, medical device companies, CRO’s, and academic & public health organizations)
• Experience with training for clinical sites and at investigator meetings

Perks & Benefits

• Medical, dental, vision, and basic life insurance
• Flexible PTO and company paid holidays
• Retirement programs
• 1% charitable giving program

Compensation

• Base pay: $65,000 - $150,000
• The salary range listed here has been provided to comply with local regulations and represents a potential base salary range for this role. Please note that actual salaries may vary within the range above or below, depending on experience and location. We look at compensation for each individual and base our offer on your unique qualifications, experience, and expected contributions. This position may also be eligible for other types of compensation in addition to base salary, such as variable bonus and/or stock bonus.