Strategic Partnerships intern

About us:

Kiva is a global nonprofit, founded in 2005, with a mission to expand financial access and help underserved communities thrive. Kiva unlocks capital for borrowers through crowdfunded loans supported by individuals around the world. Lenders on Kiva can start with as little as $25 to support causes that matter most to them, whether that’s gender equity and support for women, refugees, climate change, small businesses, agriculture, and more. Since our founding, over two million people have invested $2 billion in real dreams and real opportunities, spanning more than 100 countries and 5 million borrowers.

As we work toward our mission, Kiva invests in building and retaining a global team of talent to add to our values-driven and digital-first culture. Our organization is supported by over 700 volunteers and 130+ full-time employees dispersed around the world, as well as within team hubs located in San Francisco, Nairobi, Bogota, and Bangkok. Kiva’s team is growing as we pursue exciting new opportunities to scale our impact and create a financially inclusive world.

Kiva's values:

Impact first - This is why we exist. This is the drumbeat we march to. Every day.

Extreme ownership - Own it; you, your relationships, your impact. Insist that others support you and hold you accountable.

Be curious and bold - Never stop learning. Question assumptions. Take Risks and dream big.

Inclusion. Equity. Diversity. - Without reservation and without caveat. In our hiring, in our workplace and in our impact in the world.

Honor and integrity - Do the most right thing in the most right way. Cherish diversity and respect each other.

Love and kindness always - Say what you mean. Mean what you say. And don't say it mean. Clarity. Courage. Kindness.

Internship Program

Since its founding, volunteerism has been an integral part of Kiva's foundation and success. As a Kiva Intern, you will contribute your passion, drive, ideas, and expertise to expanding our reach and impact while taking on immediate and significant responsibilities within your team. In addition to learning on the job, you'll partake in a variety of educational, social, and professional development workshops and events that will accelerate your professional growth while learning about Kiva and the non-profit, technology, and microfinance sectors.

Through this volunteer internship, we hope to provide a high-caliber learning experience. With the completion of our internship program, you will take away many in-demand job skills. Additionally, all Kiva interns will gain exposure to foundational microfinance concepts and ongoing professional development tailored to your career goals. This position will also put you in contact with a wide array of employees around the world, giving you a jump start on networking opportunities.

This Kiva internship is a 6-month, part-time (24 - 32 hours per week), United States-based, remote volunteer position.

Role overview:

The Strategic Partnerships team is responsible for generating key revenue for the organization - primarily in loan volume and grants. The team partners with high networth individuals, foundations, and corporations to co-create and accelerate economic development through major gifts, matching crowdfunded loans, and launching global customer and employee engagement campaigns with Kiva.

Organizations, philanthropic partners, and individuals all come to Kiva to build connections around a shared purpose: to expand financial access to help underserved communities thrive. Together, we are able to positively impact more countries, more communities, and more individuals than we ever could alone. Through Managed Lending, Kiva’s Strategic Partnerships team provides a structure for organizations to promote brand alignment and engage stakeholders in Kiva’s microlending platform at scale.

Your Role:

As the Strategic Partnerships Intern, you will play a critical role in supporting and scaling Kiva’s newly enhanced Managed Lending partnership experience. This role will support launching product updates to Kiva’s partners, including creating documentation, generating reports, setting up new accounts, and ongoing operational support for account management. You will have the opportunity to test product improvements, provide feedback, and help coordinate partner insights to continue refining the experience. In this role, you will also be collaborating cross functionally to update product demos and campaign planning assets. As a Strategic Partnerships Intern, you’ll see the inner workings of account management and corporate social responsibility, and make significant contributions to the growth of Kiva’s strategic partnerships program.

This is an ideal position for someone with operations or partnerships experience looking to further their program management skills and learn from Kiva’s leading non-profit social enterprise business model. This role requires a resourceful team player with the ability to learn quickly, communicate effectively, and adapt in a dynamic environment.

At this time, we can only consider applicants with authorization to work in the United States on a permanent, full-time basis; unfortunately we cannot provide visa sponsorship.

Key responsibilities include:

• Ensuring data integrity in Salesforce, updating records, and helping create efficiencies in reporting
• Communicating product & campaign updates cross functionally to promote internal alignment
• Preparing partner dashboards and account setup for new product transitions
• Collaborating with Kiva Product and Creative teams to update demos, documentation, and partner assets
• Providing account management support to ongoing employee and/or customer engagement campaigns for partners
• Testing and providing feedback on product improvements
• Providing ongoing operational support for the Strategic Partnerships Team

Preferred qualifications:

• At least 21 years of age or older by January 21, 2025
• Able to commit to the full 6-month term
• Strong critical thinking, with an eye for detail and ownership of your work
• Enjoys problem-solving and relationship-building
• Strong written and verbal communication
• Highly proactive and able to work independently
• Highly organized individual with an aptitude for working in a start-up environment.
• Intermediate skills in Google Docs, Word, Excel, and PowerPoint
• Comfort and familiarity working with a technical product

What we offer:

Perks:

• Professional development and skills workshops
• Access to Kiva’s network of Kiva Fellowship and Internship Alumni
• Optional participation in Kiva’s Employee Resource Groups (ERGs) and social activities such as happy hours and coffee chats
• References are gladly given for successful participants

Kiva's Internship is a part-time volunteer position, however, to help offset some expenses, Kiva will provide a modest stipend of $800 a month (before taxes) to its volunteers. Please note that the stipend is considered taxable income and we expect interns to do their own research as to how this may affect their personal/tax implications.

The weekly time commitment for a Kiva Internship is 24 - 32 hours per week, from January 21, 2025 - June 30, 2025. Please make sure you have the availability to commit to the entire internship period before submitting an application.

A diverse and inclusive workplace where we learn from each other is an integral part of Kiva's culture. We actively welcome people of different backgrounds, experiences, abilities and perspectives. We are an equal opportunity employer and a great place to work. Join us and help us achieve our mission!

We will only accept applications directly from candidates. Kiva will not be responsible for any recruiting agency fees, absent a formal agreement.