Deal Desk Manager

Elastic, the Search AI Company, enables everyone to find the answers they need in real time, using all their data, at scale — unleashing the potential of businesses and people. The Elastic Search AI Platform, used by more than 50% of the Fortune 500, brings together the precision of search and the intelligence of AI to enable everyone to accelerate the results that matter. By taking advantage of all structured and unstructured data — securing and protecting private information more effectively — Elastic’s complete, cloud-based solutions for search, security, and observability help organizations deliver on the promise of AI.

What is The Role:

The Deal Desk Team provides strategic, cross-functional and comprehensive assistance to sales contracting and financial compliance. As a Deal Desk Manager, you'll be acting as a business leader and partner to Sales and Finance in developing strategies for complex deals with a focus on financial and revenue compliance.

Our ideal candidate is experienced in working with a highly-distributed team as you'll be executing against and maintaining the APJ geographic Deal Desk support framework and providing back-up Deal Desk support for our APJ region. You'll be implementing and managing approvals for non-standard deals and effectively collaborating across Sales, Finance, and Legal teams.

Are you ready to roll up your sleeves and dive into the details? If so, come join our rapidly growing team at Elastic!

What You Will Be Doing:

• Serving as a trusted adviser to sales executives and their teams on pricing, product configuration, and business terms to support sales efforts
• Driving and executing decision reviews, approvals, and executing across competencies (quoting, legal, revenue, etc.)
• Collaborating and working with global Deal Desk leadership to deliver consistent and exceptional support to our sales organization
• Assessing Financial and revenue risk on non-standard deals and understanding and embedding financial/legal compliance
• Building and leading systematic CRM workflows around Deal Desk sales engagement and Revenue team alerting for non-standard orders
• Leading sales enablement, deal optimization, profitability and strategic positioning
• Proposing and incorporating custom terms and legal edits into order forms and contract documents

What You Will Bring:

• High-energy, team-first attitude: motivated to work collaboratively in a fast-paced, ever-changing environment to help our growing business
• Bachelor’s degree in Finance or a related competency
• Minimum of 5-years experience in a Finance, Sales Ops, or Deal Desk role within a SaaS-based, high-tech environment
• Strong communication skills and attention to detail while multitasking in a fast-paced, high-pressure environment
• Proficiency in MS Office (Excel, Word, PowerPoint), Salesforce.com (CPQ a plus)
• General experience in building IT requirements and enhancements, and project management

Additional Information - We Take Care of Our People

As a distributed company, diversity drives our identity. Whether you’re looking to launch a new career or grow an existing one, Elastic is the type of company where you can balance great work with great life. Your age is only a number. It doesn’t matter if you’re just out of college or your children are; we need you for what you can do.

We strive to have parity of benefits across regions and while regulations differ from place to place, we believe taking care of our people is the right thing to do.

• Competitive pay based on the work you do here and not your previous salary
• Health coverage for you and your family in many locations
• Ability to craft your calendar with flexible locations and schedules for many roles
• Generous number of vacation days each year
• Increase your impact - We match up to $2000 (or local currency equivalent) for financial donations and service
• Up to 40 hours each year to use toward volunteer projects you love
• Embracing parenthood with minimum of 16 weeks of parental leave

Different people approach problems differently. We need that. Elastic is an equal opportunity/affirmative action employer committed to diversity, equity, and inclusion. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, pregnancy, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, disability status, or any other basis protected by federal, state or local law, ordinance or regulation.

We welcome individuals with disabilities and strive to create an accessible and inclusive experience for all individuals. To request an accommodation during the application or the recruiting process, please email [email protected] We will reply to your request within 24 business hours of submission.

Applicants have rights under Federal Employment Laws, view posters linked below: Family and Medical Leave Act (FMLA) Poster; Pay Transparency Nondiscrimination Provision Poster; Employee Polygraph Protection Act (EPPA) Poster and Know Your Rights (Poster)

Elasticsearch develops and distributes encryption software and technology that is subject to U.S. export controls and licensing requirements for individuals who are located in or are nationals of the following sanctioned countries and regions: Belarus, Cuba, Iran, North Korea, Russia, Syria, the Crimea Region of Ukraine, the Donetsk People’s Republic (“DNR”), and the Luhansk People’s Republic (“LNR”). If you are located in or are a national of one of the listed countries or regions, an export license may be required as a condition of your employment in this role. Please note that national origin and/or nationality do not affect eligibility for employment with Elastic.

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