Associate Country Manager

About the Role

The Country Manager for France will be responsible for overseeing all business operations and activities within the country. This role's primary focus will be on driving market growth, developing strategies that align with the company’s objectives, and executing marketing initiatives aimed at increasing market share and profitability.

The Country Manager work closely with cross-functional teams, including engineering, user experience, and analytics, to ensure the successful development, adaptation, and launch of products and features tailored to the French market. You will also be responsible for monitoring financial performance, delivering regular updates to senior leadership, and ensuring our offerings meet local market demands.

A critical aspect of this role is maintaining high levels of quality and customer satisfaction. You'll need to stay ahead of local market trends, competitive actions, and emerging technologies to ensure continued relevance and competitive advantage. Collaboration is key, and you'll work closely with other country managers and cross-departmental teams to meet both local and global company objectives.

What You’ll Do

• Work with the International team to generate business strategies for our newly emerging French market and deliver on set targets/goals
• Analyze market trends, identify opportunities, and align the market roadmap with the overall business strategy
• Work with the Analytics team to measure and quantify the impact of product improvements
• Collaborate with engineering and design to ensure the successful development, delivery, and launch of the product
• Write specifications for product features, including creating mockups
• Work with Customer Service team to respond to customer service issues
• Work with the SEM team to develop campaigns for the local market
• Craft consistent, reliable, and effective messages to engage customers
• Conduct linguistic quality assurance
• Work with Legal Department to comply with local regulations.

What We’re Looking For

• Native-level proficiency in French and fluent English
• Experience working with and writing for the French market
• Deep understanding of the French market and ability to grow within that market
• 3+ years of professional experience – Product Management, Marketing, Operations, or Analytics
• Data oriented with strong analytical, organizational and implementational skills. Ability to translate data insights into actionable recommendations
• Ability to multitask, deliver results and work with a team in a fast paced, dynamic environment
• Ability to work independently in a remote setting

About Us

We are a San Francisco based company founded in 2003. Our mission is simple: we help people. We have democratized professional services by connecting customers with verified and vetted Experts who provide reliable answers at any hour and on any budget. JustAnswer members enjoy round-the-clock access to 12,000+ doctors, lawyers, tech support, mechanics, vets, home repair pros, and more. In the last 20 years, we have helped 22 million customers in 196 countries by answering more than 25 million questions.

Why Join the Team

With 1,000+ employees, we are growing at an amazing pace. Our hiring criteria: Smart. Fun. Get things done. We love what we do and celebrate our success together, best of all, you get to work at a hot company that’s (drum roll, please) profitable! 

Our JustAnswer Promise

We strive together to make the world a better place, one answer at a time. JustAnswer's mission is to help people. We do this by connecting our members with verified Experts to help answer life's questions and solve problems. It’s not every day in your life that you get to be a part of a simple yet powerful mission. We pride ourselves in doing things the JA Way.

• Data driven: Data decides, not egos
• Courageous: We take risks and challenge the status quo
• Innovative: We're constantly learning, creating, and adapting
• Lean: We focus on customers, using lean testing to learn how to serve them best
• Humble: Past success is not a guarantee of future success

If these things matter to you, come join the team here at JustAnswer!

Perks and Benefits

• Time off throughout the year (paid and unpaid)
• Professional development support and encouragement
• Resources to help improve your overall well-being
• Free membership to dive into JA product

Work Environment

JustAnswer UA has adopted a remote-first work environment from all UA regions. Some teams do occasionally have the option to meet in-person for teaming, collaboration, or social events. Our philosophy as a business is to put people’s safety and wellbeing first. In response to Covid-19, JustAnswer UA practices 100% virtual recruiting and onboarding processes.

Our Commitment to Diversity

At JustAnswer, we embrace workplace diversity. We believe that diversity drives richer insights, fuels innovation, and creates better outcomes. We are committed to attracting and developing an engaged and inclusive workforce. Team members from diverse backgrounds and unique perspectives are crucial to the JustAnswer mission of helping all people. Individuals seeking career opportunities at JustAnswer are considered without regard to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, sexual orientation, gender identity, or any other protected status under all applicable laws, regulations, and ordinances.

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