Cluster Manager - Hyperlocal+Omni - Associate

Overview: Myntra is India’s leading e-commerce company committed to making fashion and lifestyle products accessible to everyone. We are a company that is constantly evolving into newer and better forms and we look for people who are ready to evolve with us. From our beginnings as a customization company in 2007, to being technology and fashion pioneers today, Myntra is going places and we want you to take this journey with us.

Website - http://www.myntra.com

LinkedIn - https://www.linkedin.com/company/myntra/

As part of the Hyperlocal team, you will be responsible for understanding Myntra’s Internal systems and processes, performing daily transactional requirements, maintaining and improving defined metrics and analyzing complex data sets and drilling insights out of the same to support the team in day-to-day activities. Additionally, he/she will be responsible for creating dashboards, reports & maintaining data that is being used.

Key Responsibilities

• Cluster manager will be responsible for a cohort of Q commerce stores
• Lowest cost store operations with high OTIFs
• Developing the last mile network and maintain a healthy pipeline for recruitment
• Mapping the locality in terms of catchment and ensuring serviceability
• Keen eye on localization of the assortment
• Market Development activities and implementation of marketing campaigns
• Achieve High NPS from customers
• Instock and Availability
• Team development, training and keeping attrition under required levels
• Store layout and Kaizen to achieve best in class P2D
• Ability to maintain a good relationship with external stakeholders impacting store operations

Key Skills Required

• Warehouse Know how
• Last MProcess optimization and operational efficiency
• Last mile delivery
• Sales planning, forecasting, and P&L management
• Customer engagement
• Inventory control
• Team leadership and employee development