Senior Risk & Controls Manager (1st line)

🚀 We’re on a mission to make money work for everyone.

We’re waving goodbye to the complicated and confusing ways of traditional banking.

With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customer service, we have a long history of creating magical moments for our customers!

We’re not about selling products - we want to solve problems and change lives through Monzo ❤️

Hear from our team about what it's like working at Monzo ✨

📍Dublin, Ireland | 💰€ Competitive + Benefits | Hear from the team ✨

Monzo Europe is an Irish-based subsidiary of the Monzo Group which will, upon authorisation, be the base for Monzo’s expansion as a bank into the European Union.

We are looking for a dynamic leader to help build and lead the 1st line of Defence (1LoD) Risk & Control Discipline for Monzo in Europe. We want to bring our Monzo magic to the EU and redefine the way that people interact with money. You will be at the forefront of ensuring we grow and scale in a safe and compliant manner, whilst delivering a delightful experience for our customers.

Embedding and managing the risk and control framework across the business. As part of the first line, this role is responsible for ensuring that our products, services and business operations are aligned with our risk appetite, policies, regulatory requirements, and internal controls. The candidate will lead the design and execution of risk and control initiatives and work closely with the various stakeholders to identify, assess, monitor, and mitigate risks while fostering a strong risk-aware culture.

🔑 You’ll play a key role by…

• Implementing and managing the bank's risk management and control framework, ensuring that all business activities are aligned with the bank’s risk appetite and regulatory obligations.
• Leading the 1LoD risk identification and materiality assessment across various business functions, ensuring appropriate risk mitigation strategies and controls are developed, implemented, tested and are effective.
• Developing and maintaining a robust system of internal controls within the business and regularly test their effectiveness. Work with Monzo Europe’s collectives to ensure that control gaps are identified and remediated promptly.
• Acting as the point of contact for incidents and risk events or control breakdowns within the first line. Lead investigations into incidents, ensuring root causes are identified, and corrective actions are taken.
• Preparing and presenting regular risk and control governance reports and MI to senior management, outlining risk exposures, control effectiveness, and key risk and control indicators. This includes escalating ‘top’ risks to management and board level committees as appropriate.
• Working closely with the second line Risk and Compliance function and third line internal audit to ensure effective oversight of the risk management framework, supporting their independent review and challenge functions.
• Providing hands-on risk and control guidance and training to business unit leaders and teams, ensuring they understand their risk ownership responsibilities and are equipped to manage risks effectively.
• Contributing to the development, review, and implementation of risk-related policies, procedures, and standards, ensuring they are understood and applied consistently within the first line.
• Ensuring business processes and controls comply with applicable regulatory requirements, working with the compliance team to stay informed on changes in the regulatory landscape.
• Promoting a risk-aware culture throughout the bank by engaging in communication, training, and awareness initiatives to strengthen the first line's accountability for risk management.
• Establishing and leading the Risk & Control discipline for Monzo Europe ensuring effective delivery through adequate resourcing, processes and technology across the businesses and collectives in the European Union.
• Building and providing strategic direction and leadership to the Risk & Control team in Monzo Europe.
• Partnering with Monzo Group Risk & Control Discipline to help drive consistency and shared best practice across our global entities.

🤩 We’d love to hear from you if you...

• Have prior experience in holding senior risk, controls or compliance related roles;
• Have detailed experience in conducting ‘bottom-up’ risk and control assessments including operational risk, information technology (IT) and information security risk, outsourcing and third party, conduct and compliance risk assessments;
• Have detailed experience in Incident Management and Issue & Action Management;
• Have detailed experience in control testing and monitoring methodologies
• Have extensive experience in a complex financial services firm or fintech/payments industry within Ireland or the EU, with a track record of running risk and control functions.
• Have detailed knowledge and understanding regulatory requirements in Ireland and the EU.
• Have exceptional interpersonal skills with demonstrable ability to engage with key stakeholders across the 3 lines of defence, including the Board and Executive levels.
• Have excellent analytical and data management skills.
• Have strong leadership and communication skills.
• Can work collaboratively with various stakeholders across the Group.
• Are passionate about financial technology and motivated by the opportunity to be at the forefront of banking transformation in Ireland and the EU.

🔥 Even better if:

• You have experience applying for regulatory licences in Ireland / the EU.
• You have previously held a similar role with a financial services institution in Ireland or an equivalent jurisdiction.

🙌 What’s in it for you

💰 € Competitive➕Equity

📍This role will be based in Dublin, Ireland, however you will be expected to travel to Monzo’s offices in the UK and EU countries from time to time.

⏰ We offer flexible working hours and trust you to work enough hours to do your job well, and at times that suit you and your team.

🏝 Annual Leave - 34 days including public holidays (24 holiday days + 10 public holidays)

🏥 We’ll provide you with a Healthcare allowance to select your own provider

💰 Personal Retirement Savings Account, up to 6% matching

➕ Plus lots more! Read our full list of benefits.

• We're just getting started building out our benefits package for Ireland. These could be subject to change, by the time you join but we'll keep you in the loop of any expected changes.

🌈 The application journey has 3 key steps

• Short call with a Monzo recruiter
• Video-call with the Hiring Manager
• Full Loop (2 - 3 x video-interviews)

This process should take around 2-3 weeks - your schedule is really important to us, so we promise to be as flexible as possible!

We have some guidelines on using Artificial Intelligence (AI) to ace an application and interview at Monzo. You can read them here.

You’ll hear from us throughout the application process, but if you’ve got any questions, please reach out to [email protected] You can also use this email address to let us know if there’s anything we can do to make the process easier for you because of disability, neurodiversity or anything else.

⏳ We’ll only close this role once we have enough applications for the next stage. Please submit your application as soon as possible to make sure you don’t miss out.

#LI-CM1

Equal opportunities for everyone

Diversity and inclusion are a priority for us and we’re making sure we have lots of support for all of our people to grow at Monzo. At Monzo, we’re embracing diversity by fostering an inclusive environment for all people to do the best work of their lives with us. This is integral to our mission of making money work for everyone. You can read more in our blog, 2023 Diversity and Inclusion Report and 2023 Gender Pay Gap Report.

We’re an equal opportunity employer. All applicants will be considered for employment without attention to age, ethnicity, religion, sex, sexual orientation, gender identity, family or parental status, national origin, or veteran, neurodiversity or disability status.

If you have a preferred name, please use it to apply. We don't need full or birth names at application stage 😊