E-Commerce Executive

What we are looking for:

• Review and approve seller applications, ensuring they meet our platform's standards and requirements.
• Guide new sellers through the onboarding process, including account setup registration, KYC Completion, and product catalog upload and order management.
• Collaborate with the Technical team, Marketing team, and customer support to ensure a smooth onboarding experience for new sellers.
• Manage the day-to-day operations of our online store, including product listings, inventory management, order processing, and customer support.
• Collaborate with the marketing team to develop and implement strategies to drive traffic to our e-commerce platform.
• Continuously optimize the user experience to improve conversion rates and increase customer satisfaction.
• Develop and maintain strong relationships with sellers/Brands, addressing their queries and concerns in a timely and professional manner.
• Ensure that all e-commerce-related activities align with the company's overall objectives and goals.

Core Competencies:

• Excellent communication and interpersonal skills, with the ability to build strong relationships with new sellers.
• Self-starter who believes in the importance of teamwork, while operating unmonitored individually.
• Ability to multitask, prioritize, and manage time effectively
• Ability to maintain composure while communicating with escalated clients.
• Strong attention to deadlines and budgetary guidelines *