Linux Site Reliability Consultant

Site Reliability ConsultantHybrid or Remote

One available position for the following time zones: PST/NZST

Why you?

Do you thrive on solving tough problems—even under pressure? Are you motivated by fast-paced environments with continuous learning opportunities? Do you enjoy collaborating with a team of peers who push you to constantly up your game? At Pythian, we are building a next-generation Site Reliability Engineering team. We need motivated and talented individuals on our teams, and we want you! You’ll act as a technology leader, advisor for our clients, and mentor for other team members. Projects would include infrastructure architecture, automation, and intelligent monitoring systems from design through implementation. If you Love Your Data and want to Love Your Career, this could be the job for you!

What will you be doing?

• Operate, maintain, and administer solutions contributing to customer infrastructure's operational efficiency, availability, and visibility.
• Planning maintenance activity, design documentation, and standard procedures
• Provide Root Cause Analysis reports for outages/incidents (ITIL - Problem Management)
• Observe and provide feedback on the current state of the client’s infrastructure, and identify opportunities to improve resiliency, reduce incident occurrence, and automate repetitive administrative and operational tasks.
• Contribute to, improve, and maintain team documentation about client systems and infrastructure, procedures, policies, and schedules.
• Gather and document information about client environments through audit activities, and analyze the information to identify opportunities for improvement and application of best practices.
• Work collaboratively with teammates to contribute to the continuous improvement of our working culture.
• Act as a technology leader for clients, as well as drive client discussions on technology road maps.
• Participate in an on-call rotation in an escalation capacity.

What do we need from you?

• Experience working with Google and AWS Clouds (including infrastructure as code deployment with Cloud Formation, Terraform, Opsworks, etc)
• Scripting and automation of administrative tasks using Python is a must
• Solid understanding of microservices architecture and container technologies (Kubernetes is a must, Docker, lxc, etc)
• Clear understanding of software development lifecycles and best practices from an infrastructure point of view (PRs, merge, rebase, etc)
• Understanding the end-to-end operations of a ‘Business System’ vs components.
• Comprehensive systems hardware and network troubleshooting experience
• Common Linux distribution platform installation, configuration, performance tuning, and cloud migration.
• TCP/IP networking, NIC bonding, and network services configuration (DNS, NTP, DHCP, SMTP, etc)
• Operation and administration of virtual infrastructure, including experience with at least one hypervisor (VMware, Hyper-V, KVM, etc.)
• Ability to describe IaaS, PaaS, SaaS, pros and cons of each, use cases for virtualization and cloud
• Administration of web servers and supporting technologies, including network load balancers
• Experience with the design, development, and deployment of Puppet
• System and application error investigation, troubleshooting of access/availability issues including deep multi-system root cause analysis
• Experience managing networking devices, such as switches and firewalls from a variety of vendors
• Solid understanding of DevOps tools, processes, and culture
• Ability to pick up new technologies quickly
• Ability to provide accurate work scheduling and task estimations for work delivery

What do you get in return?

• Love your career: Competitive total rewards package with excellent take home salaries, shifted work time bonus (if applicable) and an annual bonus plan!
• Love your development: Hone your skills or learn new ones with an annual training allowance; 2 paid professional development days, attend conferences, become certified, whatever you like!
• Love your work/life balance: 3 weeks of paid time off and flexible working hours. All you need is a stable internet connection!
• Love your workspace: We give you all the equipment you need to work from home including a laptop with your choice of OS, and budget to personalize your work environment!
• Love your community: Blog during work hours; take a day off and volunteer for your favorite charity.