Professional Services Field Consultant

Professional Services ,Field Consultant

Location:Bangalore

Shift Timings: EST/EMEA

About Rubrik:

Rubrik (NYSE: RBRK) is on a mission to secure the world’s data. With Zero Trust Data Security™, we help organizations achieve business resilience against cyberattacks, malicious insiders, and operational disruptions. Rubrik Security Cloud, powered by machine learning, secures data across enterprise, cloud, and SaaS applications. We help organizations uphold data integrity, deliver data availability that withstands adverse conditions, continuously monitor data risks and threats, and restore businesses with their data when infrastructure is attacked.

Linkedin | X (formerly Twitter) | Instagram | Rubrik.com

About the Professional Services Team:

Mission: Empower Rubrik customers to achieve their full potential by providing exceptional technical expertise, strategic guidance, and personalized support.

Vision :The Professional Services team at Rubrik is dedicated to helping our customers succeed. The team offers a comprehensive range of services designed to accelerate the digital data security transformation and maximize the value of Rubrik investment.

Overview of the Role and Responsibilities:

• Product Implementation: Seamlessly deploy and configure Rubrik solutions to meet specific customer’s needs.
• Training and Education: Equip customer’s with the knowledge and skills to effectively manage and leverage Rubrik solutions.
• Consulting: Leverage the deep industry expertise to address unique business challenges and develop tailored solutions.
• Process Adherence : The consistent and accurate following of established procedures, guidelines, and standards within Professional Services organization

What Success Looks Like:

• Accelerated Time to Value: Drive rapid adoption of Rubik's solutions, enabling customers to realize significant benefits quickly.
• CSAT : Positive CSAT scores and Customer accolades
• Peer recognition : To Demonstrate the effectiveness as a team player

Required Technical Skills:

• Virtualization: VMware, Hyper-V, Nutanix
• Scripting: GraphQL, API, PowerShell, Python
• Networking: Distributed and standard switching
• Databases: Oracle, SQL, Exchange, SAP HANA (and other non-MS databases)
• NAS Systems: Understanding and integration of various NAS vendor technologies
• Cloud Providers: Expertise in Azure, AWS, and GCP, including cloud architecture and deployment of cloud resources
• Kubernetes: Understanding and integration of Kubernetes (preferred)

Interpersonal Skills :

• Technical Mastery: Leverage your deep understanding of Backup architecture to provide expert guidance and support
• Technical Prowess: Proven experience in networking, storage, and datacenter operations.
• Problem-Solving: A strong aptitude for troubleshooting complex technical issues.
• Customer Focus: A passion for delivering exceptional customer experiences.
• Communication Skills: Excellent verbal and written communication skills.
• Team Player: Ability to collaborate effectively with cross-functional teams

Qualifications:

• Bachelor's degree in Computer Science or related field
• 7+ years of experience in Professional Services and Customer Support role
• Experience in Data Backup industry
• Strong problem-solving and analytical skills
• Excellent communication and teamwork abilities
• Experience with cloud platforms (AWS, GCP, Azure)

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Join Us in Securing the World's Data

Rubrik (NYSE: RBRK) is on a mission to secure the world’s data. With Zero Trust Data Security™, we help organizations achieve business resilience against cyberattacks, malicious insiders, and operational disruptions. Rubrik Security Cloud, powered by machine learning, secures data across enterprise, cloud, and SaaS applications. We help organizations uphold data integrity, deliver data availability that withstands adverse conditions, continuously monitor data risks and threats, and restore businesses with their data when infrastructure is attacked.

Linkedin | X (formerly Twitter) | Instagram | Rubrik.com

Diversity, Equity & Inclusion @ Rubrik

At Rubrik we are committed to building and sustaining a culture where people of all backgrounds are valued, know they belong, and believe they can succeed here.

Rubrik's goal is to hire and promote the best person for the job, no matter their background. In doing so, Rubrik is committed to correcting systemic processes and cultural norms that have prevented equal representation. This means we review our current efforts with the intent to offer fair hiring, promotion, and compensation opportunities to people from historically underrepresented communities, and strive to create a company culture where all employees feel they can bring their authentic selves to work and be successful.

Our DEI strategy focuses on three core areas of our business and culture:

• Our Company: Build a diverse company that provides equitable access to growth and success for all employees globally.
• Our Culture: Create an inclusive environment where authenticity thrives and people of all backgrounds feel like they belong.
• Our Communities: Expand our commitment to diversity, equity, & inclusion within and beyond our company walls to invest in future generations of underrepresented talent and bring innovation to our clients.

Equal Opportunity Employer/Veterans/Disabled

Rubrik is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

Rubrik provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Rubrik complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please contact us at [email protected] if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment.

EEO IS THE LAW

EEO IS THE LAW - POSTER SUPPLEMENT

PAY TRANSPARENCY NONDISCRIMINATION PROVISION

NOTIFICATION OF EMPLOYEE RIGHTS UNDER FEDERAL LABOR LAWS