Lead .Net Engineer

About the Role

As a Lead Full-Stack .NET Engineer in our innovative Machine Learning department, you will take ownership of high-impact deliverables and collaborate with stakeholders across various initiatives. In this role, you'll lead the development of cutting-edge machine learning and virtual assistant platforms, mentor team members, and work with a diverse technology stack including .NET Core, React.js, Kubernetes, and more. Our environment embraces continuous integration and deployment (CI/CD) practices, and we're extensively leveraging Generative AI technologies to enhance our ecosystem. Join us in shaping the future of AI-driven solutions within an ecosystem of 170+ connected applications, supporting over a million visitors daily and handling billions of requests each month.

What You’ll Do

• Guiding the team in making well-informed technical decisions that enhance the quality and maintainability of our solutions.
• Collaborating with cross-functional teams to demonstrate how they can effectively leverage our infrastructure to meet their objectives.
• Designing and developing software architecture and technical frameworks for new applications in alignment with business goals and best practices.
• Identifying and implementing strategies to improve the stability, performance, and scalability of our applications and services.
• Responding promptly to production incidents, employing creative problem-solving skills to minimize downtime and mitigate potential issues.
• Mentoring and supporting team members, fostering a culture of continuous learning and technical excellence.
• Conducting code reviews and ensuring adherence to coding standards and best practices across the team.
• Participating in the evaluation and integration of new technologies, including AI and automation tools, to drive innovation and efficiency.

What We’re Looking For

• 6+ years of commercial software development experience with a proven track record in delivering high-quality, scalable solutions.
• Strong proficiency in C#, .NET Framework, and .NET Core technologies.
• Experience with data access frameworks like ADO.NET or Entity Framework.
• Strong SQL and database design skills, including experience with large databases (e.g., SQL Server, ElasticSearch).
• Solid understanding of architectural patterns including Service-Oriented Architecture (SOA).
• Hands-on experience with REST APIs, web services, and WCF.
• Expertise in using source control systems (e.g., Git) for managing codebases.
• Experience in developing automation tests (unit and integration) using Test-Driven Development (TDD) methodologies.
• Agile/SCRUM experience with a focus on CI/CD practices.
• Strong communication and collaboration skills, with the ability to explain complex technical concepts to non-technical stakeholders in a clear and concise manner, and equally adept at translating business requirements into optimal technical solutions for the development team.
• Experience making build vs. buy decisions for technical questions.
• Experience conducting code reviews and providing mentorship to other developers.
• Ability to provide solid technical judgment and quickly resolve production issues.
• Experience with Generative AI technologies such as ChatGPT, GitHub Copilot, or MidJourney.
• Enthusiasm for continuous learning and staying on the cutting edge of new technologies, frameworks, and tools.
• Bachelor's degree in Computer Science or related field.
• Upper-intermediate English proficiency (B2 or higher).

About Us

We are a San Francisco based company founded in 2003. Our mission is simple: we help people. We have democratized professional services by connecting customers with verified and vetted Experts who provide reliable answers at any hour and on any budget. JustAnswer members enjoy round-the-clock access to 12,000+ doctors, lawyers, tech support, mechanics, vets, home repair pros, and more. In the last 20 years, we have helped 22 million customers in 196 countries by answering more than 25 million questions.

Why Join the Team

With 1,000+ employees, we are growing at an amazing pace. Our hiring criteria: Smart. Fun. Get things done. We love what we do and celebrate our success together, best of all, you get to work at a hot company that’s (drum roll, please) profitable! 

Our JustAnswer Promise

We strive together to make the world a better place, one answer at a time. JustAnswer's mission is to help people. We do this by connecting our members with verified Experts to help answer life's questions and solve problems. It’s not every day in your life that you get to be a part of a simple yet powerful mission. We pride ourselves in doing things the JA Way.

• Data driven: Data decides, not egos
• Courageous: We take risks and challenge the status quo
• Innovative: We're constantly learning, creating, and adapting
• Lean: We focus on customers, using lean testing to learn how to serve them best
• Humble: Past success is not a guarantee of future success

If these things matter to you, come join the team here at JustAnswer!

Perks and Benefits

• Time off throughout the year (paid and unpaid)
• Professional development support and encouragement
• Resources to help improve your overall well-being
• Free membership to dive into JA product

Work Environment

JustAnswer UA has adopted a remote-first work environment from all UA regions. Some teams do occasionally have the option to meet in-person for teaming, collaboration, or social events. Our philosophy as a business is to put people’s safety and wellbeing first. In response to Covid-19, JustAnswer UA practices 100% virtual recruiting and onboarding processes.

Our Commitment to Diversity

At JustAnswer, we embrace workplace diversity. We believe that diversity drives richer insights, fuels innovation, and creates better outcomes. We are committed to attracting and developing an engaged and inclusive workforce. Team members from diverse backgrounds and unique perspectives are crucial to the JustAnswer mission of helping all people. Individuals seeking career opportunities at JustAnswer are considered without regard to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, sexual orientation, gender identity, or any other protected status under all applicable laws, regulations, and ordinances.

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